Ayr

Ayr station, Smith Street, Ayr, Ayrshire
KA7 1TH

Ayr at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessibility Information

There is information about accessibility

Accessible Parking

5

Accessible Public Telephones

Yes

Accessible Taxis

There is taxi provision

Accessible Ticket Machines

Yes

Accessible Booking Office Counter

Yes

Customer Help Points

Ayr Passenger Assistance Meeting Point :

  • electronic ticket gates.

This station does not have step-free access between platforms. If you need step-free access to platform 4, via the alternative route outside the station over the road bridge. Ho directly to that platform and use the help point for assistance.  


Passenger Assistance Meeting Points 

For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.  

Please make yourself known to the station staff and on train staff. If the ticket office is closed, go directly to the platform your train leaves from.  

Height Adjusted Ticket Office Counter

There is a Low-Level counter here
There is no Low-Level counter here

Passenger Assistance

Ayr Passenger Assistance Meeting Point
Location :

  • electronic ticket gates.

This station does not have step-free access between platforms. If you need step-free access to platform 4, via the alternative route outside the station over the road bridge. Ho directly to that platform and use the help point for assistance.  


Passenger Assistance Meeting Points 

For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.  

Please make yourself known to the station staff and on train staff. If the ticket office is closed, go directly to the platform your train leaves from.  

Ramp For Train Access

Ramps are kept at this station to provide assistance

Staff Help Available

Make yourself known to staff.

For Platform 4 connecting footbridge with stairs or, alternative route outside the station over the road bridge

Step Free Access

B1, (refer to quick reference guide)

This is a Category B1 station.

This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.

Alternative route is available by going outside the station over the road bridge

Step Free Category

B1, (refer to quick reference guide)

Ticket Barriers

Ticket gates to all platforms

Wheelchairs Available

Yes

This station does not offer

Escalator Information, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations

Penalty Fares

Applicable Operators: ScotRail

Prepurchase Collection

Collect from Ticket Machine

Ticket Machine

Yes

Ticket Machine Accessibility

Ticket buying and collection
Manoeuvring Space : There is space in front of the ticket machine to manoeuvre a wheelchair
Wheelchair Height : The controls may be at a suitable height for some people

Ticket Office

Yes

This station does not offer

Contactless, London Fare Zone, Oyster, Smartcards, Travel Centre

Bus Services

For details of bus services, visit Traveline Scotland or call 0141 465 1878 (24 hours)

Car Park - Station Car Park

Name : Station Car Park
Spaces : 214
CCTV : Yes
Free Parking : No
Daily : £3.00
Operator : ScotRail

Cycle Hire

AMG Cycleswww.irvinecycles.co.uk

Cycle Storage Sheltered

Yes

Cycle Storage Spaces

52 spaces

Cycle Storage Type

Stands

Cycle Storage Availability

Yes

Parking Spaces

214

Rail Replacement Services

Please click on the link below for the exact bus pick up location:-

Station car park at rear of station (Station Rd).

Taxi Rank

There is taxi provision
Taxi Rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank

This station does not offer

Airport, Car Hire, Cycle Storage Cctv, Cycle Storage Location, Port, Rail Replacement Maps

Announcements

Announcements are made both visually and audibly

Customer Service

customer.relations@scotrail.co.uk . Please note car parking and other facilities at Ayr subject to change due to building works

Help Points

Help Points are only available in limited locations

Passenger Assistance Meeting Points 

For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.  

Please make yourself known to the station staff and on train staff. If the ticket office is closed, go directly to the platform your train leaves from.  

  • electronic ticket gates.

This station does not have step-free access between platforms. If you need step-free access to platform 4, via the alternative route outside the station over the road bridge. Ho directly to that platform and use the help point for assistance.  


All Help Points have induction loops

Information Available

Yes - from help point
Yes - from ticket office

Lost Property

Yes

Staffing Level

Part time

This station does not offer

Helpline, Left Luggage

Baby Change

Yes

CCTV

Yes

Information Points

There are information points

Information Services

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday, Public Holidays
24 Hours

Pay Phones

Yes

Printed Local Information

There is accessible printed information available

Waiting Room

Yes

WiFi

Yes

This station does not offer

Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys

Departures and arrivals from Ayr

Check the latest departures and arrivals into {StationName} in the table below, including live travel information and status updates.
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Time

Platform

Operator

Cancelled -

Image Description

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