Stay in the loop
Subscribe to our emails to get access to special offers, exclusive competitions, and the best travel tips directly to your inbox.
Accessibility Information
There is information about accessibility
Accessible Parking
5
Accessible Public Telephones
Yes
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
Yes
Customer Help Points
Ayr Passenger Assistance Meeting Point :
This station does not have step-free access between platforms. If you need step-free access to platform 4, via the alternative route outside the station over the road bridge. Ho directly to that platform and use the help point for assistance.
Passenger Assistance Meeting Points
For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.
Please make yourself known to the station staff and on train staff. If the ticket office is closed, go directly to the platform your train leaves from.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
There is no Low-Level counter here
Passenger Assistance
Ayr Passenger Assistance Meeting Point
Location :
This station does not have step-free access between platforms. If you need step-free access to platform 4, via the alternative route outside the station over the road bridge. Ho directly to that platform and use the help point for assistance.
Passenger Assistance Meeting Points
For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.
Please make yourself known to the station staff and on train staff. If the ticket office is closed, go directly to the platform your train leaves from.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Make yourself known to staff.
For Platform 4 connecting footbridge with stairs or, alternative route outside the station over the road bridge
Step Free Access
B1, (refer to quick reference guide)
This is a Category B1 station.
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Alternative route is available by going outside the station over the road bridge
Step Free Category
B1, (refer to quick reference guide)
Ticket Barriers
Ticket gates to all platforms
Wheelchairs Available
Yes
This station does not offer
Escalator Information, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations
Bus Services
For details of bus services, visit Traveline Scotland or call 0141 465 1878 (24 hours)
Car Park - Station Car Park
Name : Station Car Park
Spaces : 214
CCTV : Yes
Free Parking : No
Daily : £3.00
Operator : ScotRail
Cycle Hire
AMG Cycleswww.irvinecycles.co.uk
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
52 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Parking Spaces
214
Rail Replacement Services
Please click on the link below for the exact bus pick up location:-
Taxi Rank
There is taxi provision
Taxi Rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Airport, Car Hire, Cycle Storage Cctv, Cycle Storage Location, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
customer.relations@scotrail.co.uk . Please note car parking and other facilities at Ayr subject to change due to building works
Help Points
Help Points are only available in limited locations
Passenger Assistance Meeting Points
For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.
Please make yourself known to the station staff and on train staff. If the ticket office is closed, go directly to the platform your train leaves from.
This station does not have step-free access between platforms. If you need step-free access to platform 4, via the alternative route outside the station over the road bridge. Ho directly to that platform and use the help point for assistance.
Information Available
Yes - from help point
Yes - from ticket office
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Helpline, Left Luggage
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday, Public Holidays
24 Hours
Pay Phones
Yes
Printed Local Information
There is accessible printed information available
Waiting Room
Yes
WiFi
Yes
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys
Time
Platform
Operator
Cancelled -