Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station.
Accessibility Information
There is no information about accessibility
Accessible Parking
3
Accessible Ticket Machines
Yes
Customer Help Points
Bache Passenger Assistance Meeting Point 0:
On Platform
Because this station is unstaffed, customers should wait on the platform and make themselves known to the train crew when the train arrives.
Impaired Mobility Set Down
Yes
Passenger Assistance
Bache Passenger Assistance Meeting Point 0
Location :
On Platform
Because this station is unstaffed, customers should wait on the platform and make themselves known to the train crew when the train arrives.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Yes
Step Free Access
B2, (refer to quick reference guide)
Category B: “This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details. This is an unstaffed station and you will need to book assistance in advance.
Step Free Category
B2, (refer to quick reference guide)
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available
Airport
The nearest Airport is Liverpool John Lennon Airport, it is possible to book through Rail/bus tickets from any Merseyrail station. There is no need to buy separate train and bus tickets, simply ask for 'Liverpool John Lennon Airport' when buying your ticket. The 86A or the 80A bus will take you from Liverpool South Parkway station to the airport with a journey time of just 10 mins.
Bus Services
For onward travel information click here or contact the Traveline on 0871 200 2233
Car Park - Station Car Park
Name : Station Car Park
Spaces : 61
CCTV : Yes
Free Parking : Yes
Operator : Merseyrail
Telephone : 0151 555 1111
Email : comment@merseyrail.org
Cycle Storage Cctv
Yes
Cycle Storage Location
Car Park and Approach Ramp on the Chester Bound Platform
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
44 spaces
Apply for Free Secure cycle storage access www.merseyrail.org/cycle
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 3 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
61
Rail Replacement Services
Chester Bound Service bus stops in Mill Lane, Chester. Liverpool Bound Services bus stops adajacent to Hospital subway. ( Liverpool Road)
This station does not offer
Car Hire, Cycle Hire, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Help Points
Help Points are available inside and outside this station
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Lost Property
Yes
Staffing Level
Unstaffed
This station does not offer
Customer Service, Left Luggage
CCTV
Yes
Information Points
There are information points
Printed Local Information
There is accessible printed information available
Waiting Room
Yes
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
