Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station.
Accessibility Information
There is information about accessibility
Customer Help Points
Bank Hall Passenger Assistance Meeting Point 0:
Assisted Travel Meeting Point
This is located inside the ticket office. Please check the opening times on the National Rail Enquiries website.
Height Adjusted Ticket Office Counter
There is no counter here
Impaired Mobility Set Down
Yes
Passenger Assistance
Bank Hall Passenger Assistance Meeting Point 0
Location :
Assisted Travel Meeting Point
This is located inside the ticket office. Please check the opening times on the National Rail Enquiries website.
Staff Help Available
Yes
Step Free Access
C, no step-free access to any platform
Category C: “This station does not have step-free access to any platform.” The nearest station with disabled access is Kirkdale.
Step Free Category
C, no step-free access to any platform
This station does not offer
Accessible Parking, Accessible Public Telephones, Accessible Taxis, Accessible Ticket Machines, Accessible Booking Office Counter, Escalator Information, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Ramp For Train Access, Ticket Barriers, Wheelchairs Available
Airport
The nearest Airport is Liverpool John Lennon Airport, it is possible to book through Rail/bus tickets from any Merseyrail station. There is no need to buy separate train and bus tickets, simply ask for 'Liverpool John Lennon Airport' when buying your ticket. The 86A or the 80A bus will take you from Liverpool South Parkway station to the airport with a journey time of just 10 mins.
Bus Services
For onward travel information click here or contact the Traveline on 0871 200 2233
Cycle Storage Cctv
Yes
Cycle Storage Location
N/A
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 3 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Rail Replacement Services
Bank Hall Street, Liverpool
This station does not offer
Car Hire, Car Park, Cycle Hire, Cycle Storage Sheltered, Cycle Storage Spaces, Cycle Storage Type, Parking Spaces, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
0151 555 1111
Help Points
Help Points are available inside and outside this station
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Yes - from ticket office
Lost Property
Yes
Staffing Level
Full time
This station does not offer
Left Luggage
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday
05:46:00.000 - 00:06:00.000
Sunday
08:01:00.000 - 00:06:00.000
Post Box
Yes
Printed Local Information
There is accessible printed information available
Waiting Room
Yes
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
