Accessibility Information
There is information about accessibility
Accessible Ticket Machines
Yes
Customer Help Points
Bardon Mill Passenger Assistance Meeting Point 0:
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Impaired Mobility Set Down
Step free access from car park
Nearest Accessible Stations
Haltwhistle, Hexham
Passenger Assistance
Bardon Mill Passenger Assistance Meeting Point 0
Location :
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Step Free Access
B1, (refer to quick reference guide)
Step free access to both platforms. Step free access to platform 1 Newcastle bound via the car park. Access to the Carlisle bound platform is via the level crossing.
To find our more about travelling around this station, please see the 360 map click here
Step Free Category
B1, (refer to quick reference guide)
This station does not offer
Accessible Parking, Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Induction Loop, Lifts, National Key Toilets, Ramp For Train Access, Staff Help Available, Ticket Barriers, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here
Cycle Hire
Not available at this station.
Cycle Storage Cctv
Yes
Cycle Storage Location
At the station
Cycle Storage Spaces
4 spaces
Cycle Storage Type
Lockers
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop off and pick up point on Cycle Route 72
Same Side As Station: The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for 1 vehicle at a time to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Point 2: Drop off and pick up point on Station Road
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for 1 vehicle at a time to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Rail Replacement Maps
Bardon Mill Rail Replacement Bus Map - https://images.nationalrail.co.uk/e8xgegruud3g/2WLcWi9uOVk7SnK9kwM6dr/72af48d15040152f69baf2d17a8e4aaf/Bardon_Mill_Pic.jpg
Rail Replacement Services
Rail replacement services pick up/drop off at the bus stops on Cycle Route 72. Bus stop opposite Bowes Hotel towards Carlisle and bus stop outside Bowes Hotel towards Newcastle.
What3words - finders.other.bulbs
This station does not offer
Airport, Car Hire, Car Park, Cycle Storage Sheltered, Parking Spaces, Port, Taxi Rank
Announcements
Announcements are only made visually
Customer Service
08002006060
Helpline
Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.
We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Lost Property
Yes
Staffing Level
Unstaffed
This station does not offer
Help Points, Left Luggage
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
06:10:00.000 - 19:00:00.000
Printed Local Information
There is accessible printed information available
WiFi
Yes
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room
Time
Platform
Operator
Cancelled -
