Accessibility Information
There is information about accessibility
Accessible Public Telephones
Yes
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
Yes
Customer Help Points
Barking Passenger Assistance Meeting Point 0:
Gateline (Staffed Hours)
Upon entering station you will see the ticket barriers where staff can arrange assistance. Check staffed hours on National Rail Enquiries website.
Station Help Points (Outside Staffed Hours)
Outside of staffed hours, please use the help point to request assistance for your journey.
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
There is a Low-Level counter here
Induction Loop
Induction loops are throughout this station
Lift Details
Lift, Platforms 1 & 1A
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths greater than 1.1m wide
Lifts
There are lifts
National Key Toilets
Yes
Passenger Assistance
Barking Passenger Assistance Meeting Point 0
Location :
Gateline (Staffed Hours)
Upon entering station you will see the ticket barriers where staff can arrange assistance. Check staffed hours on National Rail Enquiries website.
Station Help Points (Outside Staffed Hours)
Outside of staffed hours, please use the help point to request assistance for your journey.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Yes
Step Free Access
B2, (refer to quick reference guide)
Lift from Platform Level to Concourse Level on Platform 1. Please use the help point to call for staff assistance to/from street level.
Use subways between other platforms to reach Platform 1.
Step Free Category
B2, (refer to quick reference guide)
Ticket Barriers
Yes
This station does not offer
Accessible Parking, Escalator Information, Impaired Mobility Set Down, Nearest Accessible Stations, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Vicarage Field Shopping Centre
Name : Vicarage Field Shopping Centre
Spaces : 230
CCTV : Yes
Free Parking : No
Telephone : 020 8270 7100
Cycle Storage Cctv
Yes
Cycle Storage Location
Outside main entrance on Station Parade
Cycle Storage Spaces
12 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Parking Spaces
230
Rail Replacement Services
London Overground Rail Replacement buses:
Eastbound towards Barking (terminating) at bus stop H in Station Parade.
Westbound towards Walthamstow Central use bus stop K in Station Parade.
c2c Rail Replacement outside the Station Entrance (W3W ///scuba.native.smooth)
Taxi Rank
There is taxi provision
Taxi rank, (taxi only street parking) via Station Parade
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
Taxi rank, (public street) via Wakering Road
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Airport, Car Hire, Cycle Hire, Cycle Storage Sheltered, Drop Off Pick Up, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
Lost property
Monday - Friday, 08:00 - 20:00
Saturdays, Sundays and Bank Holidays 09:00 - 16:00
Christmas Day and Boxing Day: CLOSED
Telephone: 0345 744 4422 (option 3, followed by option 3)
contact@c2crail.co.uk
Help Points
There are Help Points
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from information point
Yes - from ticket office
Lost Property
Yes
Staffing Level
Full time
This station does not offer
Left Luggage
Atm Machine
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
05:15:00.000 - 23:00:00.000
Saturday
05:15:00.000 - 23:00:00.000
Sunday
06:15:00.000 - 23:00:00.000
Pay Phones
Yes
Printed Local Information
There is accessible printed information available
Shops
WH Smith, Jewellers, Florist and Dry Cleaners.
Refreshment Facilities
Cafe on main concourse and kiosks on Platforms 2/4 and 5/6
Waiting Room
Waiting room available on platform 7 and 8.
WiFi
This station does not offer
Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Post Box, Request Stop, Toilets, Trolleys
Time
Platform
Operator
Cancelled -
