Basildon

Basildon station
Station Way
Basildon
Essex
SS16 5XY

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Station Message

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station.

Station details

Accessibility and mobility access
- Accessible Booking Office Counter
- Accessible Ticket Machines
- Customer Help Points
  Help points are located on each platform.
- Induction Loop
- National Key Toilets
  Located in booking hall. This can be accessed using a radar key.
- Ramp For Train Access
- Staff Help Available
  
  Monday to Friday – 06:00 to 21:00
- Step Free Access
  
  Step free access is available to both platforms via lifts
- This station does not offer
  
  Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down, Wheelchairs Available
Buying / collecting tickets
- Penalty Fares
  Applicable Operators: c2c
- Prepurchase Collection
- Staffing Level
  Fulltime
- Ticket Machine
- Ticket Office
  
  Monday to Friday – 05:15 to 21:00 Saturday – 05:15 to 21:45 Sunday – 06:45 to 20:45
Getting to / from the station
- Bus Services
  
  Information to plan your onward journey is available in a printable format
- Cycle Storage Availability
  Storage location: Outside front of station
- Cycle Storage Sheltered
- Rail Replacement Services
  
  Buses pick up on Station Way near the taxi ranks. Turn left out of main entrance and proceed under the railway, buses will be straight ahead.
- Taxi Rank
  
  Located on Station Way, turn left out of main entrance and proceed under the railway. Rank is located straight ahead.
- This station does not offer
  
  Car Park
Station Facilities
- Customer Service
  
  Monday - Friday, 08:00 - 20:00
  
  Saturday 09:00 - 16:00
  
  Sunday 09:00 - 16:00
  
  Christmas Day and Boxing Day: CLOSED
  
  0345 744 4422 (option 3, followed by option 3)
  
  contact@c2crail.co.uk
- Lost Property
  
  Monday to Friday – 08:00 to 20:00 Weekend – 09:00 to 16:00
- Toilets
  The toilets are located in the Booking Hall. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key.
- WiFi
- This station does not offer
  
  Left Luggage

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Basildon

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Basildon

Station Message

Basildon At a glance

Station details

Accessible Booking Office Counter

Accessible Ticket Machines

Customer Help Points

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

This station does not offer

Penalty Fares

Prepurchase Collection

Staffing Level

Ticket Machine

Ticket Office

Bus Services

Cycle Storage Availability

Cycle Storage Sheltered

Rail Replacement Services

Taxi Rank

This station does not offer

Customer Service

Lost Property

Toilets

WiFi

This station does not offer

Buy train tickets to any destination in Britain – no booking fee

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Basildon

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