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Basingstoke station Station Hill Basingstoke Hampshire
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Customer Help points are located on every platform
Step-free category B2 station. This station has step-free access to all platforms via lifts from the main entrance. The rear entrance has level access to Platforms 4 and 5 (and to other platforms via lifts) but is only open Monday-Friday 0600 until 1000 and from 1500 until 2345 (closed at weekends) - outside these times a stepped subway must be used. The alternative step-free route from the rear to the main entrance via the street is approximately 380m and includes missing dropped kerbs and sections of route without a pavement.
Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down
In the booking hall.
Information to plan your onward journey is available in a printable format
Weekend Tickets available after 1200 Friday £9.40
Bunion Place and North Yard - Off Peak from 1300 Monday to Friday
18 Electric Vehicle Charging Points are available.
Car park and platform 4
Station Forecourt, off Alencon Link
Private Hire / Black Cabs outside Station Entrance
Please contact our Customer Service Centre on 0345 6000 650