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Basingstoke station Station Hill Basingstoke Hampshire
RG21 5NB
Provided by 3rd party companies, subject to availability.
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Customer Help points are located on every platform
Step-free category B2 station. This station has step-free access to all platforms via lifts from the main entrance. The rear entrance has level access to Platforms 4 and 5 (and to other platforms via lifts) but is only open Monday-Friday 0600 until 1000 and from 1500 until 2345 (closed at weekends) - outside these times a stepped subway must be used. The alternative step-free route from the rear to the main entrance via the street is approximately 380m and includes missing dropped kerbs and sections of route without a pavement.
Accessible Public Telephones, Impaired Mobility Set Down
Basingstoke ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
The ticket office is located on Platform 1.
Ticket Vending Machines are located in the main booking hall and by the entrance on platform 4/5.
RingGo Code: 2012 (Bunnian Place) or 2001 (North Yard multi-storey).
18 EV Charging points in the North Yard multi-storey.
Hourly rate available from 1200 from RingGo ONLY.
Bank Holiday £5.00.
Off-Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £15.00.
Car park and platform 4
Information to plan your onward journey is available in a printable format here
Station Forecourt, off Alencon Link
Private Hire / Black Cabs outside Station Entrance
Please contact our Customer Service Centre on 0345 6000 650
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Basingstoke.
Left Luggage
The toilets are located on all the platforms. The National key toilets are located on Platform 1, Platforms 2/3 and Platform 4; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.
All platforms.
First Class Lounge
Time
Platform
Operator
Cancelled -
Last updated:
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