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Accessibility Information
There is no information about accessibility
Accessible Ticket Machines
Yes
Customer Help Points
Belper Passenger Assistance Meeting Point 0:
Platform
The Assistance Meeting Point Board is located on the platform and includes tactile symbols for the visually impaired. Please wait here for assistance.
Impaired Mobility Set Down
Yes
Passenger Assistance
Belper Passenger Assistance Meeting Point 0
Location :
Platform
The Assistance Meeting Point Board is located on the platform and includes tactile symbols for the visually impaired. Please wait here for assistance.
Ramp For Train Access
Ramps are available on the train to provide assistance
Staff Help Available
Assistance provided by on-train staff.
Step Free Access
B2, (refer to quick reference guide)
Category - B
Access to both platforms is via steep ramps from local authority car park which may prove challenging for some.
This station has tactile paving at the edge of each platform.
Step Free Category
B2, (refer to quick reference guide)
This station does not offer
Accessible Parking, Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here
Cycle Storage Cctv
Yes
Cycle Storage Spaces
6 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop off and pick up point on Albert Street
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a drop-off point only
Facility Type:
Car Capacity: There is space for up to 3 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Point 2: Drop off and pick up point on Field Lane
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a drop-off point only
Facility Type:
Car Capacity: There is space for 1 vehicle at a time to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Rail Replacement Services
Rail Replacement buses and coaches pick up and drop off from the following locations:
Towards Derby: Same side as the Lion Hotel on Bridge Street. what3words location ///complies.stormy.value Towards Matlock: Opposite side of the road from the Lion Hotel. Outside of the Pharmacy. what3words location ///sagging.slurping.stunner
This station does not offer
Airport, Car Hire, Car Park, Cycle Hire, Cycle Storage Location, Cycle Storage Sheltered, Parking Spaces, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Help Points
There are Help Points
Platforms 1 & 2
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Staffing Level
Unstaffed
This station does not offer
Customer Service, Left Luggage, Lost Property
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
Unavailable
Saturday
Unavailable
Sunday
Unavailable
Printed Local Information
There is printed information available
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -