Benfleet

Benfleet station
Ferry Road
Benfleet
Essex
SS7 1NF

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Station Message

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station.

Station details

Accessibility and mobility access
- Accessible Ticket Machines
- Customer Help Points
  
  On platforms, accessible via electronic gates from street level
- Impaired Mobility Set Down
  
  Outside station entrance
- Induction Loop
- National Key Toilets
  Platform 1. This can be accessed using a radar key.
- Ramp For Train Access
- Staff Help Available
  
  Monday to Friday – 06:00 to 21:00
  Please call 03457 44 44 22
- Step Free Access
  
  There are no lifts at the station, but step free access is available to both platforms from street level via electronic gates
- This station does not offer
  
  Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Wheelchairs Available
Buying / collecting tickets
- Penalty Fares
  Applicable Operators: c2c
- Prepurchase Collection
- Staffing Level
  Fulltime
- Ticket Machine
- Ticket Office
  
  Monday to Friday – 05:15 to 21:30 Saturday – 05:15 to 21:45 Sunday – 06:15 to 21:15
Getting to / from the station
- Bus Services
  
  Information to plan your onward journey is available in a printable format
- Car Park
  
  Station Car Park - 125 spaces
  Monday to Sunday – 24 hours Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
  
  Car Parking Charges
  Off-peak ticket: £3.10
  Per Hour ticket: N/A
  Daily ticket: N/A
  Weekly ticket: £31.00
  Monthly ticket: £126.10
  Three Monthly ticket: £365.00
  Six Monthly ticket: N/A
  Annual ticket: £1266.00
  
  Note:
  Premier Reserved Parking - £1,614.00 for an Annual Ticket.
  
  Daily and Weekly Tickets can be purchased at the Rail Ticket Machines.
  
  Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
- Cycle Storage Availability
  
  Some stands available on adjacent council land. For information regarding the dedicated cycle shed, please enquire at the ticket office.
  Storage location: Outside station entrance
- Cycle Storage Sheltered
- Rail Replacement Services
  
  Bus stops on Ferry Road outside front of station:
  
  - If travelling towards London, Stop E
  
  - If travelling towards Southend, Stop A
- Taxi Rank
  
  Outside main entrance, turn left under subway
Station Facilities
- Customer Service
  
  Monday - Friday, 08:00 - 20:00
  
  Saturday, Sunday and Public Holidays: 09:00 - 16:00
  
  Christmas Day - Boxing Day: Closed.
  
  0345 744 4422 (option 3, followed by option 3)
- Lost Property
  
  Monday to Friday – 08:00 to 18:00 Saturday – 09:00 to 16:00 Sunday – 09:00 to 16:00
- Toilets
  
  The toilets are located on Platforms 1 and 2.
  
  The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
- WiFi
- This station does not offer
  
  Left Luggage

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Benfleet

Station Message

Benfleet At a glance

Station details

Accessible Ticket Machines

Customer Help Points

Impaired Mobility Set Down

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

This station does not offer

Penalty Fares

Prepurchase Collection

Staffing Level

Ticket Machine

Ticket Office

Bus Services

Car Park

Cycle Storage Availability

Cycle Storage Sheltered

Rail Replacement Services

Taxi Rank

Customer Service

Lost Property

Toilets

WiFi

This station does not offer

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