Berkhamsted

Berkhamsted station
Station Approach
Berkhamsted
Hertfordshire
HP4 2AR

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Station Message

The lifts are out of order between Platform 2/3 and The Subway at Berkhamsted station.

Berkhamsted At a glance

Ticket Office
Ticket Machine
Prepurchase Collection
Car Park
Bus Services
Cycle Storage Availability
Step Free Access
Toilets
WiFi

Station details

Accessibility and mobility access
- Accessible Ticket Machines
  
  There is a Ticket Vending Machine at each station entrance.
- Customer Help Points
- Impaired Mobility Set Down
  
  Level access to Booking Hall and Subway
- Induction Loop
- National Key Toilets
  The accessible toilets (non-RADAR) are located in the Waiting Room on Platform 4. The toilet facilities are available: Monday - Friday 06:00-20:00, Saturday 07:00-1900 and Sunday 08:00-17:30. The toilet facilities are not available when the Ticket Office is closed.
- Ramp For Train Access
- Staff Help Available
  
  Monday to Friday – 06:00 to 20:00 Saturday – 07:00 to 19:00 Sunday – 08:00 to 17:00
  
  This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance. All of our trains have ramps on board that our conductors are trained to use.
- Step Free Access
  
  Level access to booking hall and subway and to platforms via the lifts. This station is a category B station according to ORR station classification system. https://www.orr.gov.uk/media/10955
  
  Alternatively, 22 steps to Platform 1. Ramp then 22 steps or stair lift to Platform 3 (staff assistance only) and 2 steps or ramp to Platform 2. 24 steps to Platform 4, or step free via street and car park, and then via ramp. Step free route between Platforms 2 and 3 and Platform 4 is 150m. 16 steps down from car park to subway entrance via direct route.
- Wheelchairs Available
- This station does not offer
  
  Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis
Buying / collecting tickets
- Prepurchase Collection
- Staffing Level
  Parttime
- Ticket Machine
- Ticket Office
  
  Monday to Friday – 06:00 to 20:00 Saturday – 07:00 to 19:00 Sunday – 08:00 to 17:00
  
  3 Card only Ticket Vending Machines available at the station entrance.
- This station does not offer
  
  Penalty Fares
Getting to / from the station
- Bus Services
  
  Information to plan your onward journey is available in a printable format
- Car Park
  
  Station Car Park - 395 spaces
  Monday to Sunday – 24 hours Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
  
  Car Parking Charges
  Off-peak ticket: £6.00
  Per Hour ticket: N/A
  Daily ticket: £8.50
  Weekly ticket: £32.00
  Monthly ticket: £102.00
  Three Monthly ticket: £258.00
  Six Monthly ticket: N/A
  Annual ticket: £816.00
- Cycle Storage Availability
  Storage location: station forecourt
- Rail Replacement Services
  
  Rail replacement buses will use the public bus stops on either side of High Street, near the front of the station
- Taxi Rank
  
  Taxi free phone on forecourt
- This station does not offer
  
  Cycle Storage Sheltered
Station Facilities
- Customer Service
  
  0333 311 0006. Who are open during the following times:
  
  Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
  
  **Berkhamsted is accredited by the Secure Station Scheme**
- Toilets
  The toilets are located in the Waiting Room on Platform 4. The accessible toilets (non-RADAR) are located in the Waiting Room on Platform 4. The toilet facilities are available: Monday - Friday 06:00-20:00, Saturday 07:00-1900 and Sunday 08:00-17:30. The toilet facilities are not available when the Ticket Office is closed.
- This station does not offer
  
  Left Luggage, Lost Property, WiFi

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Berkhamsted

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Berkhamsted

Station Message

Berkhamsted At a glance

Station details

Accessible Ticket Machines

Customer Help Points

Impaired Mobility Set Down

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

Wheelchairs Available

This station does not offer

Prepurchase Collection

Staffing Level

Ticket Machine

Ticket Office

This station does not offer

Bus Services

Car Park

Cycle Storage Availability

Rail Replacement Services

Taxi Rank

This station does not offer

Customer Service

Toilets

This station does not offer

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