Berney Arms receives a very limited train service so please check timetables and journey planners before travelling to or from this station. Customers should be aware that the station itself is only accessible by boat or by walking a considerable distance off-road and across fields, so it is not advisable to use this station if you use a wheelchair or a mobility scooter. The nearest station with a more frequent service is Great Yarmouth.
Accessibility Information
There is no information about accessibility
Customer Help Points
Berney Arms Passenger Assistance Meeting Point 0:
Platform
Meeting point is on the platform. Unstaffed station, assistance provided by conductor.
Nearest Accessible Stations
Great Yarmouth, Norwich, Reedham (Norfolk)
Passenger Assistance
Berney Arms Passenger Assistance Meeting Point 0
Location :
Platform
Meeting point is on the platform. Unstaffed station, assistance provided by conductor.
Staff Help Available
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
Assistance meeting point is on the platform.
Step Free Access
B2, (refer to quick reference guide)
Berney Arms receives a very limited train service so please check timetables and journey planners before travelling to or from this station. Customers should be aware that the station itself is only accessible by boat or by walking a considerable distance off-road and across fields, so it is not advisable to use this station if you use a wheelchair or a mobility scooter. The nearest station with a more frequent service is Great Yarmouth.
This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform.
Step Free Category
B2, (refer to quick reference guide)
This station does not offer
Accessible Parking, Accessible Public Telephones, Accessible Taxis, Accessible Ticket Machines, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Ramp For Train Access, Ticket Barriers, Wheelchairs Available
Cycle Storage Location
There are two cycle stands on the single platform at the far end, furthest from the station entrance.
Cycle Storage Spaces
4 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Rail Replacement Services
Rail replacement bus services do not serve this station. Customers are advised to use either Reedham or Great Yarmouth stations for rail replacement services.
This station does not offer
Airport, Bus Services, Car Hire, Car Park, Cycle Hire, Cycle Storage Cctv, Cycle Storage Sheltered, Parking Spaces, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are only made visually
Customer Service
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Help Points
Help Points are available inside and outside this station
Help points can be found at the following location(s):
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Lost Property
Staffing Level
Unstaffed
This station does not offer
Left Luggage
Information Points
There are information points
Printed Local Information
There is printed information available
This station does not offer
Atm Machine, Baby Change, Bureau De Change, CCTV, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
