Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Accessibility Information
There is no information about accessibility
Accessible Parking
0
Accessible Public Telephones
Yes
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Customer Help Points
Bethnal Green Passenger Assistance Meeting Point 1:
Meeting point shown on station map.
Nearest Accessible Stations
London Liverpool Street
Passenger Assistance
Bethnal Green Passenger Assistance Meeting Point 1
Location :
Meeting point shown on station map.
Staff Help Available
Customer service staff are available from start until end of service, 7 days a week
Step Free Access
C, no step-free access to any platform
Accessibility category C. This station does not have step-free access
Step Free Category
C, no step-free access to any platform
This station does not offer
Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Ramp For Train Access, Ticket Barriers, Wheelchairs Available
Bus Services
London buses operate from outside the station
Cycle Storage Availability
Yes
Rail Replacement Services
Use Bus stop F in Bethnal Green Road for northbound services towards Enfield Town/Cheshunt/Chingford
Use Bus stop E in Bethnal Green Road for southbound services towards Liverpool Street
Taxi Rank
There is taxi provision
Taxi rank, (pedestrian street parking ) via Collingwood Street (under footbridge)
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is via uncontrolled roadway crossing
Covered : The taxi rank is fully covered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
Taxi rank, (pedestrian street parking ) via Three Colts Lane
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Airport, Car Hire, Car Park, Cycle Hire, Cycle Storage Cctv, Cycle Storage Location, Cycle Storage Sheltered, Cycle Storage Spaces, Cycle Storage Type, Parking Spaces, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
0343 222 1234
Help Points
Help Points are only available in limited locations
On each platform
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
Information Available
Yes - from information point
Staffing Level
Unstaffed
This station does not offer
Left Luggage, Lost Property
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
05:03:00.000 - 00:55:00.000
Saturday
05:03:00.000 - 00:55:00.000
Sunday
06:47:00.000 - 00:55:00.000
Pay Phones
Yes
Printed Local Information
There is no printed information available
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room
Time
Platform
Operator
Cancelled -
