Accessibility Information
There is information about accessibility
Accessible Parking
9
Accessible Ticket Machines
Yes
Customer Help Points
Biggleswade Passenger Assistance Meeting Point 0:
The Assistance Meeting Point is on the footbridge. If no staff are present, please contact staff at the ticket office or on the platforms.
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
Induction Loop
Induction loops are at designated listening areas
Lift Details
Lift, Platforms 1 & 2
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls :
Manoeuvrability :
Opening Width :
Lift, Platforms 3 & 4
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls :
Manoeuvrability :
Opening Width :
Lifts
There are lifts
National Key Toilets
Yes
Passenger Assistance
Biggleswade Passenger Assistance Meeting Point 0
Location :
The Assistance Meeting Point is on the footbridge. If no staff are present, please contact staff at the ticket office or on the platforms.
Ramp For Train Access
Ramps are kept at this station to provide assistance
A staff-operated ramp is required for step-free access between train and platform at this station.
Staff Help Available
Yes
Step Free Access
A, Compliant step-free access to all platform(s)
This is a Category A station: This station has step-free access to all platforms.
The Assistance Meeting Point is on the footbridge.
Step Free Category
A, Compliant step-free access to all platform(s)
Wheelchairs Available
Yes
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Impaired Mobility Set Down, Nearest Accessible Stations, Ticket Barriers
Bus Services
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
Car Park - Station Car Park
Name : Station Car Park
Spaces : 207
CCTV : Yes
Free Parking : No
Operator : APCOA Parking UK
Telephone : 01895 262122
Cycle Storage Cctv
Yes
Cycle Storage Location
Bike racks can be found at the front of the station on left hand side of the entrance. Secure cycle parking is also available at this location, please speak to station staff for information on access.
Cycles are left at owners risk. Abandoned cycles may be removed.
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
102 spaces
Cycle Storage Type
Stands, Racks
Cycle Storage Availability
Yes
Parking Spaces
207
Rail Replacement Maps
Rail Replacement Bus Map - Biggleswade - https://assets.nationalrail.co.uk/e8xgegruud3g/7icQnM4AYA5D2KbAK14gfg/cd30253f7041548b21026fb0daabe0ed/2025-01_CI_GN_RRB_BIW_DR.pdf
Rail Replacement Services
Please click the link for details regarding the rail replacement bus location.
This station does not offer
Airport, Car Hire, Cycle Hire, Port, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Assistance can be provided via the help points, located on the platforms, at all times of the day.
Help Points
There are Help Points
The Assistance Meeting Point is on the footbridge.
Helpline
If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.
Information Available
Yes - from help point
Yes - from information point
Yes - from ticket office
Lost Property
If you have lost something at a Great Northern station or onboard a Great Northern train, please visit the Great Northern website and use the webform to register your lost item.
Some Great Northern trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
If you have found an item of lost property, please hand it in to a member of staff.
Staffing Level
Part time
This station does not offer
Left Luggage
Baby Change
Yes
CCTV
Yes
Defibrillator
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
06:20:00.000 - 14:15:00.000, 16:00:00.000 - 20:00:00.000
Saturday
08:00:00.000 - 14:15:00.000
Sunday
08:15:00.000 - 14:15:00.000
Printed Local Information
There is accessible printed information available
Refreshment Facilities
Yes
Toilets
Toilets, including accessible toilets are located on the right hand side of the station entrance. These toilets are available during staffed hours.
Waiting Room
Heated waiting rooms available on platforms 1 and 2, during staffed hours.
This station does not offer
Atm Machine, Bureau De Change, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
