Accessibility Information
There is information about accessibility
Accessible Ticket Machines
Yes
Customer Help Points
Birchgrove Passenger Assistance Meeting Point 0:
Platform
On the platform in view of the on-train staff.
Nearest Accessible Stations
Cardiff Central, Cardiff Queen Street
Passenger Assistance
Birchgrove Passenger Assistance Meeting Point 0
Location :
Platform
On the platform in view of the on-train staff.
Ramp For Train Access
Ramps are available on the train to provide assistance
Step Free Access
B1, (refer to quick reference guide)
Category B1.
Step free access is available from Waun y Groes Avenue.
Step Free Category
B1, (refer to quick reference guide)
This station does not offer
Accessible Parking, Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Staff Help Available, Ticket Barriers, Wheelchairs Available
Bus Services
Available from Caerphilly Road (main road next to station).
Cycle Hire
Cycle Storage Availability
Yes
Rail Replacement Services
The rail replacement bus will stop at a local bus stop on Caerphilly Road (A469).
This station does not offer
Airport, Car Hire, Car Park, Cycle Storage Cctv, Cycle Storage Location, Cycle Storage Sheltered, Cycle Storage Spaces, Cycle Storage Type, Parking Spaces, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Contact our Customer Relations team directly via the Transport for Wales Website.
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Lost Property
Yes
Staffing Level
Unstaffed
This station does not offer
Help Points, Information Available, Left Luggage
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday
Unavailable
Printed Local Information
There is printed information available
This station does not offer
Atm Machine, Baby Change, Bureau De Change, CCTV, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
