Accessibility Information
There is no information about accessibility
Accessible Parking
43
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Customer Help Points
Birkenhead North Passenger Assistance Meeting Point 0:
Assisted Travel Meeting Point
This is located inside the ticket office. Please check the opening times on the National Rail Enquiries website.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
Lift Details
Lift 2, Platform 3
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift requires wheelchair users to reverse in or out
Opening Width : Lift has clear door widths at least 0.9m wide
Lift 1, Platforms 1 & 2
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift requires wheelchair users to reverse in or out
Opening Width : Lift has clear door widths at least 0.9m wide
Lifts
There are lifts
National Key Toilets
Yes
Passenger Assistance
Birkenhead North Passenger Assistance Meeting Point 0
Location :
Assisted Travel Meeting Point
This is located inside the ticket office. Please check the opening times on the National Rail Enquiries website.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Yes
Step Free Access
A, Compliant step-free access to all platform(s)
Category A: “This station has step free access to all platforms / the platform.” All platforms can be accessed via lift.
Step Free Category
A, Compliant step-free access to all platform(s)
This station does not offer
Accessible Public Telephones, Accessible Booking Office Counter, Escalator Information, Impaired Mobility Set Down, Induction Loop, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available
Airport
The nearest Airport is Liverpool John Lennon Airport, it is possible to book through Rail/bus tickets from any Merseyrail station. There is no need to buy separate train and bus tickets, simply ask for 'Liverpool John Lennon Airport' when buying your ticket. The 86A or the 80A bus will take you from Liverpool South Parkway station to the airport with a journey time of just 10 mins.
Bus Services
For onward travel information click here or contact the Traveline on 0871 200 2233
Car Park - Station Car Park
Name : Station Car Park
Spaces : 630
CCTV : Yes
Free Parking : Yes
Operator : Merseyrail
Telephone : 0151 555 1111
Email : comment@merseyrail.org
Cycle Storage Cctv
Yes
Cycle Storage Location
Cycle Storage Spaces
12 spaces
Apply for Free Secure Cycle storage access www.merseyrail.org/cycle
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Parking Spaces
630
Rail Replacement Services
Station Road, Birkenhead
Taxi Rank
There is taxi provision
Taxi rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Car Hire, Cycle Hire, Cycle Storage Sheltered, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
Help Points
There are Help Points
Most Help Points do have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Yes - from ticket office
Lost Property
Yes
Staffing Level
Full time
This station does not offer
Left Luggage
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday
05:49:00.000 - 00:18:00.000
Sunday
07:49:00.000 - 00:18:00.000
Printed Local Information
There is no printed information available
Refreshment Facilities
Cold drinks vending machine Food vending machine
Toilets
Yes
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
