Birmingham Moor Street

Birmingham Moor Street station
Queensway
Birmingham
West Midlands
B4 7UL

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Station Message

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station

Station details

Accessibility and mobility access
- Accessible Booking Office Counter
- Accessible Ticket Machines
- Customer Help Points
- Impaired Mobility Set Down
  
  At the main entrance.
- Induction Loop
- National Key Toilets
- Ramp For Train Access
- Staff Help Available
  
  Monday to Friday – 05:40 to 00:10 Saturday – 05:55 to 23:55 Sunday – 08:50 to 00:10
  
  Passenger Assistance meeting points:
  
  For platforms 2-4: in front of the booking office on the main concourse.
  
  For Platform 1: as above or at the gateline if you are using the station side entrance from the road to the platform.
- Step Free Access
  
  Step Free Access Category A. Step free access to all platforms.
- Wheelchairs Available
- This station does not offer
  
  Accessible Public Telephones, Accessible Taxis
Buying / collecting tickets
- Prepurchase Collection
- Staffing Level
  Parttime
- Ticket Machine
- Ticket Office
  
  Monday to Friday – 05:40 to 00:10 Saturday – 05:55 to 23:55 Sunday – 08:40 to 00:10
  
  Next to main ticket office.
- This station does not offer
  
  Penalty Fares
Getting to / from the station
- Bus Services
  
  Information to plan your onward journey is available in a printable format
- Cycle Storage Availability
  Storage location: Between Platforms 2 and 3 at the south end of the station.
- Cycle Storage Sheltered
- Rail Replacement Services
  
  This station is not usually served by rail replacement buses, due to difficult road access.
  Replacement buses stop at .
- This station does not offer
  
  Car Park, Taxi Rank
Station Facilities
- Customer Service
  
  We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.
- Lost Property
  
  Monday to Friday – 12:00 to 20:00
- Toilets
- WiFi
- This station does not offer
  
  Left Luggage

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Birmingham Moor Street

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