Birmingham Moor Street station Queensway Birmingham West Midlands
B4 7UL
Accessible Booking Office Counter
Yes
Accessible Taxis
If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.
Accessible Ticket Machines
Yes
Customer Help Points
Yes
Impaired Mobility Set Down
Due to a change in road layout at the front of the station, there is no set-down or pick up points for passengers
Induction Loop
Yes
National Key Toilets
Yes
Ramp For Train Access
Yes
Staff Help Available
Passenger Assistance meeting points:
For platforms 2-4:Â in front of the booking office on the main concourse.
For Platform 1: as above or at the gateline if you are using the station side entrance from the road to the platform.
Staff are available at this station during train running hoursÂ
Turn up and go assistance is available from this station
Please note: Our staff will assist you to exit the station for your onward journey but unfortunately, we are unable to assist you to between Birmingham Moor Street and Birmingham New Street.
Step Free Access
Step Free Access Category B1. B1 = Step free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.
Wheelchairs Available
Yes
This station does not offer
Accessible Public Telephones
Bus Services
Information to plan your onward journey is available in a printable format here
Cycle Storage Availability
Yes
Cycle Storage Cctv
Yes
Cycle Storage Location
Between Platforms 2 and 3 at the south end of the station.
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
28 spaces
Cycle Storage Type
Wheel Racks
Rail Replacement Services
This station is not usually served by rail replacement buses, due to difficult road access.Replacement buses stop at Birmingham Snow Hill station.
This station does not offer
Car Park, Taxi Rank
Customer Service
We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.
Lost Property
Staffing Level
Full time
This station does not offer
Left Luggage
Atm Machine
Located within a retail outlet on the station
Baby Change
Female toilets
Refreshment Facilities
Café, Buffet, Coffee kiosk
Toilets
Between Platforms 2 and 3
The toilets are open during the hours that trains are running.
Waiting Room
Waiting rooms are located on Platform 1 and between platforms 3 & 4.Â
Bench-style seating is available in both waiting rooms and on the platforms.Â
The waiting rooms are heated.Â
The waiting rooms are open during the hours that trains are running.
WiFi
Yes
This station does not offer
First Class Lounge
Time
Platform
Operator
Cancelled -
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