Birmingham Snow Hill station Colmore Row Birmingham West Midlands
B3 2BJ
Accessible Booking Office Counter
None
Accessible Taxis
Accessible taxis are not available
Accessible Ticket Machines
A Ticket Vending Machine is available on the station concourse, by the Ticket Office.
Customer Help Points
Yes
Impaired Mobility Set Down
At station front on Colmore Row.
Induction Loop
Yes
National Key Toilets
Yes
Ramp For Train Access
Yes
Staff Help Available
This station is fully staffed. Your assistance will be provided by station staff.
Step Free Access
This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office.
Wheelchairs Available
Yes
This station does not offer
Accessible Public Telephones
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park
Cycle Storage Availability
Yes
Cycle Storage Cctv
No
Cycle Storage Sheltered
No
Rail Replacement Services
Rail replacement vehicles will operate from Bus Stop SH4 on Livery Street.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
Taxi Rank
BBs 0121 693 3333 TOA 0121 427 8888
This station does not offer
Cycle Storage Location, Cycle Storage Spaces
Customer Service
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Birmingham Snow Hill is accredited by the Secure Station Scheme**
Lost Property
No
Staffing Level
Part time
This station does not offer
Left Luggage
Baby Change
Yes
Refreshment Facilities
Coffee kiosk Food outlet (Seating unavailable)
Toilets
The Ladies toilets are located in the Waiting Room on Platform 3 and also on Platform 2. The Gents toilets are located on Platform 2 and Platform 3. The National key toilets are located on Platform 1 and 3; these toilets are operated by a RADAR key. The RADAR key is available from station staff upon request. The toilet facilities are only available from the first to last service.
This station does not offer
Atm Machine, First Class Lounge, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
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