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Accessibility Information
There is no information about accessibility
Accessible Ticket Machines
Yes
Customer Help Points
Blackhorse Road Passenger Assistance Meeting Point 0:
London Underground Gateline
Please make your way to the London underground gateline and speak to a member of staff.
Impaired Mobility Set Down
Yes
Lift Details
Lift 2, Platform 2
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift with no turning circle
Opening Width : Lift has clear door widths at least 0.8m wide
Lift 1, Platform 1
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift with no turning circle
Opening Width : Lift has clear door widths at least 0.9m wide
Lifts
There are lifts
Nearest Accessible Stations
Tottenham Hale
Passenger Assistance
Blackhorse Road Passenger Assistance Meeting Point 0
Location :
London Underground Gateline
Please make your way to the London underground gateline and speak to a member of staff.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Speak to a member of staff for ramp assistance.
Staff Help Available
Staff help available opening times.
Step Free Access
A, Compliant step-free access to all platform(s)
Step-free access is available to both London Overground platforms via lifts from the footbridge. There is no step-free access to/from the London Underground Victoria line platforms. The nearest step-free station is Tottenham Hale, which can be accessed by London Buses Routes 123 230 or N73 to/from Blackhorse Road.
Step Free Category
A, Compliant step-free access to all platform(s)
Ticket Barriers
Yes
This station does not offer
Accessible Parking, Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Induction Loop, National Key Toilets, Wheelchairs Available
Airport
Interchange at Tottenham Hale for National Rail Services to Stansted
Bus Services
Please see TfL's website for details of bus routes and destinations served: https://tfl.gov.uk/hub/stop/HUBBHO/blackhorse-road/?Input=Blackhorse+Road
Cycle Storage Cctv
Yes
Cycle Storage Spaces
60 spaces
Bike storage is a Council facility outside of the station - Bikes can be attached to metal arches.
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 3 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Rail Replacement Services
Eastbound towards Barking use Victoria Line to Walthamstow Central and change to rail replacement bus from bus stop 'C' in Walthamstow Central bus station.
Westbound towards Gospel Oak use Victoria line to Seven Sisters and change for Rail replacement bus from bus stop 'A' in Seven Sisters Road.
This station does not offer
Car Hire, Car Park, Cycle Hire, Cycle Storage Location, Cycle Storage Sheltered, Cycle Storage Type, Parking Spaces, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
TFL Customer Services : 0343 222 1234
Help Points
There are Help Points
Please seek assistance from on train staff
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from information point
Lost Property
Yes
Staffing Level
Full time
This station does not offer
Left Luggage
CCTV
Yes
Information Points
There are information points
Information Services
Saturday
24 Hours
Monday, Tuesday, Wednesday, Thursday, Friday
24 Hours
Sunday
24 Hours
Printed Local Information
There is accessible printed information available
Shops
Food shop in ticket hall
Refreshment Facilities
Food shop in ticket hall
Waiting Room
Platforms 1 & 2 London Overground.
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Toilets, Trolleys
Time
Platform
Operator
Cancelled -