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Accessibility Information
There is information about accessibility
Accessible Parking
12
Accessible Public Telephones
Yes
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Customer Help Points
Bletchley Passenger Assistance Meeting Point 0:
Ticket Office
Ticket office in station building next to Platform 1 - Please check the opening times on the National Rail Enquiries website
Platform (when ticket office is closed)
On the platform in view of the on-train team
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
Induction Loop
Induction loops are at designated listening areas
Lift Details
Lift 1, Platform 1
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths 1.1m wide
Lift 1, Platforms 2 & 3
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths 1.1m wide
Lift 2, Platforms 4 & 5
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths 1.1m wide
Lifts
There are lifts
National Key Toilets
Yes
Passenger Assistance
Bletchley Passenger Assistance Meeting Point 0
Location :
Ticket Office
Ticket office in station building next to Platform 1 - Please check the opening times on the National Rail Enquiries website
Platform (when ticket office is closed)
On the platform in view of the on-train team
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Step Free Access
A, Compliant step-free access to all platform(s)
Bletchley West Coast Mainline Station: This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955.
Please note: The Bletchley Marston Vale line (platform 6) is classified as a step-free access category C. This means that this platform does not have step-free access. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955.
The assistance meeting point is at the ticket office during available opening times. When station staff aren't available, the assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.
Step Free Category
A, Compliant step-free access to all platform(s)
Ticket Barriers
Yes
Wheelchairs Available
Yes
This station does not offer
Accessible Booking Office Counter, Escalator Information, Impaired Mobility Set Down, Nearest Accessible Stations
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Station Car Park
Name : Station Car Park
Spaces : 492
CCTV : No
Free Parking : No
You’ll be able to pay for parking in the following ways:
Cycle Storage Cctv
Yes
Cycle Storage Location
station forecourt
Cycle Storage Spaces
58 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Parking Spaces
492
Rail Replacement Services
Rail replacement vehicles will operate from the station forecourt.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
Please click here for a directional video to the rail replacement bus stop.
Taxi Rank
There is taxi provision
Taxi rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps can be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Airport, Car Hire, Cycle Hire, Cycle Storage Sheltered, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
Please contact our Contact Centre team on: 0333 311 0006
Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Bletchley Station is accredited by the Secure Station Scheme***
Help Points
There are Help Points
Induction loops are not available at Help Points
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from ticket office
Staffing Level
Part time
This station does not offer
Left Luggage, Lost Property
CCTV
Yes
Information Points
There are information points
Information Services
Monday
06:00:00.000 - 21:00:00.000
Tuesday, Wednesday, Thursday, Friday
06:00:00.000 - 20:00:00.000
Saturday
07:00:00.000 - 18:00:00.000
Sunday
08:00:00.000 - 19:00:00.000
Pay Phones
Yes
Printed Local Information
There is no printed information available
Refreshment Facilities
Yes
Toilets
The toilets are located in the Booking Hall. The toilet facilities are available: Monday - Friday 06:00-20:00, Saturday 07:00-18:00 and Sunday 08:00- 17:00. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. Passengers in possession of a RADAR key can access the toilets at all times. The National key toilets are only available during Ticket Office opening hours for passengers who do not possess a RADAR key: Monday - Friday 06:00 - 20:00, Saturday 07:00-18:00 and Sunday 08:00-17:00. The toilet facilities are not available when the Ticket Office is closed.
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Post Box, Request Stop, Shops, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -