Accessibility Information
There is information about accessibility
Accessible Parking
5
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
Low level counter available.
Customer Help Points
Bodmin Parkway Passenger Assistance Meeting Point 0:
Ticket Office (Staffed station)
The ticket office is located on platform 1
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
Impaired Mobility Set Down
Set- Down / Pick up Points are available at the station entrance
National Key Toilets
Yes
Passenger Assistance
Bodmin Parkway Passenger Assistance Meeting Point 0
Location :
Ticket Office (Staffed station)
The ticket office is located on platform 1
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Meeting point: Ticket Office.
Step Free Access
B3, step-free access only to some platforms
Step-free category B3 station - “Some step-free access, may be in one direction only.” Step free access available to Penzance bound platform, however access to the Plymouth bound platform is only via a footbridge.
Passenger Assist - Refer to station message.
Step Free Category
B3, step-free access only to some platforms
This station does not offer
Accessible Public Telephones, Escalator Information, Induction Loop, Lifts, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available
Airport
Find out more about links from GWR stations to airports.
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Station Car Park
Name : Station Car Park
Spaces : 95
CCTV : No
Free Parking : No
Find out more about car parking at this station.
Cycle Storage Cctv
Yes
Cycle Storage Location
Car Park
Cycle Storage Spaces
16 spaces
Please note cycles can be carried on our trains free of charge restriction apply, pick up Cycling by Train leaflet at your local station.
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 3 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
95
Rail Replacement Services
Bus stop outside station.
Taxi Rank
There is taxi provision
Taxi rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps can only be deployed from the rear of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Car Hire, Cycle Hire, Cycle Storage Sheltered, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Help Points
There are Help Points
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Lost Property
Find out more here
Staffing Level
Full time
This station does not offer
Left Luggage
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
05:30:00.000 - 22:00:00.000
Saturday
06:00:00.000 - 22:30:00.000
Sunday
10:00:00.000 - 22:30:00.000
Printed Local Information
There is printed information available
Refreshment Facilities
Yes
Toilets
The toilets are located on Platform 1. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday
06:10:00.000 - 20:00:00.000
Saturday
06:30:00.000 - 20:00:00.000
Sunday
10:35:00.000 - 19:40:00.000
WiFi
Connect to "GWR Free Station WiFi"
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Trolleys
Time
Platform
Operator
Cancelled -
