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Accessibility Information
There is no information about accessibility
Accessible Parking
2
Customer Help Points
Bottesford Passenger Assistance Meeting Point 0:
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Passenger Assistance
Bottesford Passenger Assistance Meeting Point 0
Location :
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Staff Help Available
Assistance provided by on-train staff.
Step Free Access
B2, (refer to quick reference guide)
Category - B
There is level access to Platform 1 (for trains towards Nottingham) from the car park. Step-free access to Platform 2 is available via a level crossing. Access from the level crossing to Platform 2 is via a path and short ramp at a gradient of approx. 1:8. Direct access to Platform 1 from the level crossing is also via a short steep ramp, but this can be avoided via the street.
Regarding the above, the level crossing is inaccessible and requires the manual opening of gates and use of a telephone before crossing, this is not suitable for wheelchair use or if a customer is not able to access gates and use a telephone. The crossing is an uneven surface.
The route to the level crossing is not suitable for wheelchairs or those with a mobility disability and will likely be slippery during winter weather.
This station has tactile paving at the edge of each platform.
Step Free Category
B2, (refer to quick reference guide)
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Ticket Machines, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Ramp For Train Access, Ticket Barriers, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Station Car Park
Name : Station Car Park
Spaces : 12
CCTV : No
Free Parking : No
Operator : East Midlands Railway
Cycle Storage Cctv
Yes
Cycle Storage Spaces
4 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Parking Spaces
12
Rail Replacement Services
Rail Replacement buses and coaches will pick up and drop off from:
Collection Point One: Towards Grantham, please use the station bus stop at the end of the station carpark.
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Collection Point Two: Towards Elton and Orton, Please stand the public path opisite the station, next to the comunity notice cabinet.
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This station does not offer
Airport, Car Hire, Cycle Hire, Cycle Storage Location, Cycle Storage Sheltered, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are only made visually
Help Points
There are Help Points
There is one help point located near the entrance to the station and another help point located on Platform 2 (Grantham bound platform)
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Passenger assistance is not available at this station, a ramp can be provided by on-train staff to board and leave the train only. If you require assistance please contact East Midlands Railway on 03457 125 678 (option 3) to discuss your travel options.
Information Available
Yes - from help point
Staffing Level
Unstaffed
This station does not offer
Customer Service, Left Luggage, Lost Property
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
Unavailable
Saturday
Unavailable
Sunday
Unavailable
Printed Local Information
There is printed information available
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -