Box Hill & Westhumble

Box Hill & Westhumble station
Westhumble Street
Westhumble
Surrey
RH5 6BT

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Box Hill & Westhumble at a glance

Ticket Office
Ticket Machine
Prepurchase Collection
Car Park
Onward Travel
Cycle Storage
Step Free Access
Toilets
WiFi

Station details

Accessibility and mobility access
- Accessible Ticket Machines
  
  All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Customer Help Points
- Impaired Mobility Set Down
  
  Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up in the car park
- Induction Loop
- Staff Help Available
  Monday to Friday – Closed Saturday – Closed Sunday – Closed
  
  A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services.
  Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.
  If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:
  - pressing the 'emergency & assisted travel' Help Point button
  - calling us on the freephone number 0808 168 1238 - Please note this is for immediate assistance only
  - texting us on 07970 511077
  We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.
  Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.
- Step Free Access
  
  This is a Category B3 Station - Step free access to platform 2 (to Dorking) only. Footbridge with steps to platform 1 (to London).
  Assistance Meeting Point is the Help Point.
- This station does not offer
  
  Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Height Adjusted Ticket Office Counter, National Key Toilets, Ramp For Train Access, Wheelchairs Available
Buying / collecting tickets
- Penalty Fares
  
  SN
- Prepurchase Collection
- Smartcards
  
  For more information on using the Key smartcard, please visit: www.southernrailway.com/thekeysmartcard
  
  SmartcardIssue : No
  SmartcardValidator : Yes
- Ticket Machine
- This station does not offer
  
  Ticket Office
Getting to / from the station
- Car Park
  
  Station Car Park - 16 spaces
  Monday to Sunday – 24 hours
- Cycle Storage
  
  Storage Space: 8 spaces
  Cycle Shelter Provided: No
  Cctv: true
  Storage location:
  Platform 1
- Onward Travel
  
  Information to plan your onward journey is available in the “Onward Travel Information Map” below.
- Rail Replacement Services
  
  The rail replacement bus stop location is shown on the ‘Rail Replacement Bus Map’ below
- Taxi Rank
  
  No
Staffing and general services
- Lost Property
- This station does not offer
  
  Customer Service, Left Luggage, Staffing Level
Station Facilities
- Refreshment Facilities
- Waiting Room
  
  Waiting area may only be available during staffed hours at some locations.
- This station does not offer
  
  Atm Machine, Baby Change, First Class Lounge, Toilets, WiFi

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Box Hill & Westhumble

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Box Hill & Westhumble

Box Hill & Westhumble at a glance

Station details

Accessible Ticket Machines

Customer Help Points

Impaired Mobility Set Down

Induction Loop

Staff Help Available

Step Free Access

This station does not offer

Penalty Fares

Prepurchase Collection

Smartcards

Ticket Machine

This station does not offer

Car Park

Cycle Storage

Onward Travel

Rail Replacement Services

Taxi Rank

Lost Property

This station does not offer

Refreshment Facilities

Waiting Room

This station does not offer

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