Our app is the ultimate travel buddy; book tickets, check live train times, and more.
Help point available on platform 1.
This station has step free access to all platforms via lifts.
This station is a category A station according to ORR station classification system.
Assistance meeting point is the ticket office.
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down, Wheelchairs Available
Braintree is a PlusBus location click here to see the PlusBus map.
There are regular express bus services from outside the station to Stansted Airport
Storage location: Within station, forecourt and car park
Substitute bus services stop at bus stop in the turning circle
Taxi rank outside station entrance
Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.