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Help point available on platform 1.
Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down, Wheelchairs Available
Braintree is a PlusBus location click here to see the PlusBus map.
There are regular express bus services from outside the station to Stansted Airport
Storage location: Within station, forecourt and car park
Substitute bus services stop at bus stop in the turning circle
Taxi rank outside station entrance
Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.