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Braintree station Station Approach Braintree Essex
CM7 3QL
Accessible Taxis
Details of nearest taxis are shown on station information poster
Accessible Ticket Machines
Yes
Customer Help Points
Help points can be found at the following location(s):
Induction Loop
Yes
National Key Toilets
Yes
Ramp For Train Access
Yes
Staff Help Available
Driver only operated services. Assistance at this station is provided by a staff member during ticket office opening hours. On weekdays only, a mobile platform host is available for pre-booked assistance between the hours of 12:00 and 19:00. Outside of these hours customers are advised to use Witham station, which is approximately 8 miles away. Booking is recommended.
Step Free Access
This station has step free access to the single platform for trains towards Witham and London.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
Wheelchairs Available
Yes
This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Impaired Mobility Set Down
Bus Services
Braintree is a PlusBus location click here to see the PlusBus map.
http://www.plusbus.info/braintree
There are regular express bus services from outside the station to Stansted Airport
Car Park
Cycle Storage Availability
Yes
Cycle Storage Cctv
Yes
Cycle Storage Location
There are two sheltered cycle parking areas providing 64 spaces located between the bus stops at the side entrance to the station and the local council car park. A further sheltered cycle parking area with 20 spaces is available in the corner of the Station Approach car park, which is operated by Braintree District Council.
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
84 spaces
Cycle Storage Type
Wheel Racks
Rail Replacement Services
Rail replacement bus services pick up and drop off at the bus stop in the turning circle, just outside the station.
Taxi Rank
Taxi rank outside station entrance
Customer Service
Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Lost Property
Staffing Level
Part time
This station does not offer
Left Luggage
Toilets
The toilets are located in the station building and are accessed via the waiting room. An accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 05:30 - 18:30Saturday 05:30 - 12:30Sunday 08:00 - 15:00
Waiting Room
The waiting room is located in the station building opposite the ticket office, and is accessed from the booking hall.
This station does not offer
Atm Machine, Baby Change, First Class Lounge, Refreshment Facilities
Time
Platform
Operator
Cancelled -
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