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Braintree Freeport station Chapel Hill Retail Park Braintree Essex
Help points at this station can be found at the following location(s):
This station is unstaffed and is served by driver-only-operated train services. A mobile platform host is available to provide pre-booked passenger assistance, including ramp deployment, between 12:00 and 19:00, Monday to Friday. If your journey is outside this time frame we will book you a taxi to your nearest staffed station or destination depending on which is closest. Alternative journey options are from Braintree or Witham. Booking is recommended.
This station has step free access to the single platform for trains towards both Braintree and Witham.
This station is a category A station according to ORR station classification system.
Assistance meeting point is on the platform, next to the yellow boarding ramp.
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down, National Key Toilets, Wheelchairs Available
Staffing Level, Ticket Office
A sheltered cycle parking area providing four cycle stands is to the right of the station entrance, just beyond the blue Amazon Hub Locker.
Rail replacement bus services stop at the bus stops at Freeport, opposite the station entrance.
Bus Services, Car Park, Taxi Rank
Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Left Luggage, Toilets, WiFi
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