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Braintree Freeport station Chapel Hill Retail Park Braintree Essex
CM77 8YH
Details of nearest taxis are shown on station information poster
Help points can be found at the following location(s):
This station is unstaffed and is served by driver-only-operated train services. A mobile platform host is available to provide pre-booked passenger assistance, including ramp deployment, between 12:00 and 19:00, Monday to Friday. If your journey is outside this time frame we will book you a taxi to your nearest staffed station or destination depending on which is closest. Alternative journey options are from Braintree or Witham. Booking is recommended.
This station has step free access to the single platform for trains towards both Braintree and Witham.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform, next to the yellow boarding ramp.
Accessible Booking Office Counter, Accessible Public Telephones, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, National Key Toilets, Wheelchairs Available
Tickets can be collected on Smartcard at this station
On the platform
A sheltered cycle parking area providing four cycle stands is to the right of the station entrance, just beyond the blue Amazon Hub Locker.
Rail replacement bus services pick up and drop off at the bus stops at the rear of the Braintree Village shopping outlet, opposite the station entrance.
Car Park, Onward Travel, Taxi Rank
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Left Luggage, Staffing Level
Atm Machine, Baby Change, First Class Lounge, Refreshment Facilities, Toilets, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
Last updated:
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