Braintree Freeport Train Station | Times & Information

Braintree Freeport

Braintree Freeport station
Chapel Hill Retail Park
Braintree
Essex
CM77 8YH

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Braintree Freeport At a glance

Ticket Office
Ticket Machine
Prepurchase Collection
Car Park
Bus Services
Cycle Storage Availability
Step Free Access
Toilets
WiFi

Station details

Accessibility and mobility access
- Accessible Ticket Machines
- Customer Help Points
  
  Help points at this station can be found at the following location(s):
  - At the station entrance, fixed to the grey post beneath the customer information screens
- Induction Loop
- Ramp For Train Access
- Staff Help Available
  
  This station is unstaffed and is served by driver-only-operated train services. A mobile platform host is available to provide pre-booked passenger assistance, including ramp deployment, between 12:00 and 19:00, Monday to Friday. If your journey is outside this time frame we will book you a taxi to your nearest staffed station or destination depending on which is closest. Alternative journey options are from Braintree or Witham. Booking is recommended.
- Step Free Access
  
  This station has step free access to the single platform for trains towards both Braintree and Witham.
  
  This station is a category A station according to ORR station classification system.
  
  Assistance meeting point is on the platform, next to the yellow boarding ramp.
- This station does not offer
  
  Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down, National Key Toilets, Wheelchairs Available
Buying / collecting tickets
- Penalty Fares
  Applicable Operators: Greater Anglia
- Prepurchase Collection
- Smartcards
  Tickets can be collected on Smartcard at this station
  SmartcardIssue : No
  SmartcardTopup : Yes
  SmartcardValidator : Yes
- Ticket Machine
- This station does not offer
  
  Staffing Level, Ticket Office
Getting to / from the station
- Cycle Storage Availability
  Storage location:
  A sheltered cycle parking area providing four cycle stands is to the right of the station entrance, just beyond the blue Amazon Hub Locker.
- Cycle Storage Sheltered
- Rail Replacement Services
  
  Rail replacement bus services stop at the bus stops at Freeport, opposite the station entrance.
- This station does not offer
  
  Bus Services, Car Park, Taxi Rank
Station Facilities
- Customer Service
  
  Monday-Saturday 08:00-20:00
  Sunday 10:00-20:00
  Bank Holidays 09:00-18:00
  
  The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
  
  Closed on Christmas Day and Boxing Day.
- Lost Property
  
  Monday to Friday – 09:00 to 17:00
- This station does not offer
  
  Left Luggage, Toilets, WiFi

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Braintree Freeport

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Braintree Freeport

Braintree Freeport At a glance

Station details

Accessible Ticket Machines

Customer Help Points

Induction Loop

Ramp For Train Access

Staff Help Available

Step Free Access

This station does not offer

Penalty Fares

Prepurchase Collection

Smartcards

Ticket Machine

This station does not offer

Cycle Storage Availability

Cycle Storage Sheltered

Rail Replacement Services

This station does not offer

Customer Service

Lost Property

This station does not offer

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