Accessibility Information
There is no information about accessibility
Customer Help Points
Bramhall Passenger Assistance Meeting Point 0:
Ticket Office
Located in the rear of the waiting room on platform 1. See National Rail Enquiries website for office hours.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Height Adjusted Ticket Office Counter
There is no counter here
Induction Loop
Induction loops are at designated listening areas
National Key Toilets
Yes
Nearest Accessible Stations
Stockport
Passenger Assistance
Bramhall Passenger Assistance Meeting Point 0
Location :
Ticket Office
Located in the rear of the waiting room on platform 1. See National Rail Enquiries website for office hours.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Ramp For Train Access
Ramps are available on the train to provide assistance
Staff Help Available
Yes
Step Free Access
B2, (refer to quick reference guide)
To Manchester from Bramhall Lane South, up 28 steps onto the platform. Or, up 6 steps, along a ramp (42 paces, 1:10 slope) onto the platform. Or, from the ramp leading to the former library entrance to a connecting path at the head of the steps, up a ramp (32 paces, 1:10 slope) onto the platform. To Macclesfield : From the junction of Hartington Road and Bramhall Lane South, up 14 steps onto the platform. Or, up a ramp (50 paces, 1:10 slope) onto the platform. This station is not recommended for the severely mobility impaired due to the low height of the platform causing a high step onto the train.
To find our more about travelling around this station, please see the 360 map click here
Step Free Category
B2, (refer to quick reference guide)
This station does not offer
Accessible Parking, Accessible Public Telephones, Accessible Taxis, Accessible Ticket Machines, Accessible Booking Office Counter, Escalator Information, Impaired Mobility Set Down, Lifts, Ticket Barriers, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here
Cycle Hire
Not available at this station.
Cycle Storage Cctv
Yes
Cycle Storage Location
Platform 2
Cycle Storage Spaces
5 spaces
5 lockers
Cycle Storage Type
Lockers
Cycle Storage Availability
Yes
Rail Replacement Maps
Bramhall - https://images.nationalrail.co.uk/e8xgegruud3g/2VMXbpGbfEOkGPPfkzB6ND/5aaa51ca1500e4f5798ee0daa80d6986/Bramhall.jpg
Rail Replacement Services
Rail replacement buses for Manchester/Stockport will call at the bus stop outside the Shell garage on Ack Lane East. Rail replacement buses for Stoke will call at the bus stop outside Superdrug on Woodford Road. (Approximately 7 minutes walk)
What3words - Towards Manchester/Stockport - rubble.heats.eggs & towards Stoke - final.organs.digs
This station does not offer
Airport, Car Hire, Car Park, Cycle Storage Sheltered, Parking Spaces, Port, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
08002006060
Help Points
There are Help Points
Platforms 1&2
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Information Available, Left Luggage
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
06:30:00.000 - 13:00:00.000
Saturday
07:30:00.000 - 14:00:00.000
Sunday
Unavailable
Printed Local Information
There is accessible printed information available
Toilets
Open 24/7 using a Radar Key
Waiting Room
Waiting room available during booking office hours, and canopy/shelter at all times
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
