Brentwood

Brentwood station
Warley Hill
Brentwood
Essex
CM14 4EW
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Brentwood at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessible Booking Office Counter

Yes

Accessible Ticket Machines

Accessible ticket machines are located within the ticket hall on Warley Hill and inside the station entrance on platform 4 The Parade.

Customer Help Points

Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.

Impaired Mobility Set Down

Yes

Induction Loop

Yes

National Key Toilets

These toilets are operated by a radar key

Ramp For Train Access

Yes

Staff Help Available

Staff are available to assist from the first to last train.

Step Free Access

  • Accessibility Category B1. This station has step-free access to some platforms. It is step-free from the booking hall via lifts to Platforms 1, 2 and 3. Access to Platform 4 through Alexandra Road car park entrance via a high gradient road.
  • Staff ramp assistance is always available
  • Accessible seating is available on platforms 3&4.
  • Wheelchairs are available from first to last train.

Wheelchairs Available

Yes

This station does not offer

Accessible Public Telephones, Accessible Taxis

Penalty Fares

Applicable Operators: Elizabeth line, Greater Anglia

Prepurchase Collection

Yes

Smartcards

 Travelling with Contactless is available.


SmartcardIssue : No
SmartcardTopup : No
SmartcardValidator : No

Ticket Machine

Yes

Ticket Office

Monday to Friday – 06:10 to 20:00 Saturday – 06:10 to 20:00 Sunday – 07:10 to 20:10

Warley Hill entrance in the ticket hall

Bus Services

Bus stops are located outside station on the main road.

Information to plan your onward journey is available in a printable format http://www.essexbus.info/maps-download.html & select Brentwood

Details of nearest taxis are shown on station information poster.

Car Park

Cycle Storage Availability

Yes

Cycle Storage Cctv

Yes

Cycle Storage Location

Alexandra Road car park and limited spaces on Platform 4

Cycle Storage Sheltered

Yes

Cycle Storage Type

Stands

Rail Replacement Services

Rail replacement bus services depart from:

Alexandra Road for both Westbound and Eastbound services

Taxi Rank

A taxi office is located at the platform 4 entrance/exit to the station on The Parade

This station does not offer

Cycle Storage Spaces

Customer Service

Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. See click here for details)

Lost Property

Yes

Staffing Level

Part time

This station does not offer

Left Luggage

Baby Change

Yes

Refreshment Facilities

Coffee shop located on platform 3

Toilets

Toilets are located on both Platforms 3&4

Baby change facilities are available within the accessible toilets on platforms 3&4, which is accessible with a radar key.

Waiting Room

  • Heated waiting rooms are located on both Platform 3 and Platform 4.
  • There is one step to access the waiting room on platform 4.
  • Access to the waiting room on platform 3 is step free.
  • Both waiting rooms are open from first train to last.

WiFi

Yes

This station does not offer

Atm Machine, First Class Lounge

Buy train tickets to any destination in Britain – no booking fee

Departures and arrivals from Brentwood

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Platform

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