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Accessibility Information
There is no information about accessibility
Accessible Parking
5
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
Yes
Customer Help Points
Bridgend Passenger Assistance Meeting Point 1:
The Passenger Assist meeting point is located in the concourse on Platform 1 and Platform 2 is located inside the café. Please make yourself known to a colleague (06:00-22:00).
There are platform Passenger Assist meeting points on Platforms 1 and 2, located via blue passenger assist signage. Please make yourself known to train crew during unstaffed hours.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
Induction Loop
Induction loops are throughout this station
Lift Details
Lift 1 (C), Platform 1
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths greater than 1.1m wide
Lift 1 (A), Platforms 2 & 3
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths at least 0.9m wide
Lifts
There are lifts
National Key Toilets
Yes
Passenger Assistance
Bridgend Passenger Assistance Meeting Point 1
Location :
The Passenger Assist meeting point is located in the concourse on Platform 1 and Platform 2 is located inside the café. Please make yourself known to a colleague (06:00-22:00).
There are platform Passenger Assist meeting points on Platforms 1 and 2, located via blue passenger assist signage. Please make yourself known to train crew during unstaffed hours.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Monday to Sunday 06:00 to 22:00 outside of these time help can be provided by the Conductor onboard.
Step Free Access
A, Compliant step-free access to all platform(s)
Category A station
All platforms are accessible and are connected via a footbridge with lifts.
Step Free Category
A, Compliant step-free access to all platform(s)
Ticket Barriers
Yes
This station does not offer
Accessible Public Telephones, Escalator Information, Impaired Mobility Set Down, Nearest Accessible Stations, Wheelchairs Available
Bus Services
Buy a Bridgend PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
Car Park - Station Car Park
Name : Station Car Park
Spaces : 94
CCTV : Yes
Free Parking : No
Visit Bridgend Station - Bridgend - APCOA for parking prices.
Cycle Hire
There are no cycle hire facilities at this station
Cycle Storage Cctv
Yes
Cycle Storage Location
Cycle parking at Bridgend is in two locations.
On Platform 1/1A, there are eleven Sheffield stands providing parking for up to 22 bicycles. On Platform 2, under a shelter there are four Sheffield stands providing parking for up to 8 bicycles.
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
30 spaces
11 Sheffield stands offering the capacity to park 22 bikes are located on platform 1 - right of your entrance through the ticket concourse area. A further 4 Sheffield Stands under a shelter are provided on platform 2 - right of the waiting area and cafe on the same platform.
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Parking Spaces
94
Rail Replacement Services
The rail replacement bus stop is in the front of the station.
Taxi Rank
There is taxi provision
Taxi rank, (taxi marked parking) via Station Hill (north)
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is via uncontrolled roadway crossing
Covered : The taxi rank is uncovered
Ramp : Ramps can be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
Taxi rank, (taxi marked parking) via Station Hill (south)
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is via uncontrolled roadway crossing
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
Taxi rank, (taxi marked parking) via Station Hill (station entrance)
Configuration : Taxis only drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps can be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Airport, Car Hire, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
Contact our Customer Relations team directly via the Transport for Wales Website.
Help Points
Help Points are only available in limited locations
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Yes - from ticket office
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Left Luggage
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Printed Local Information
There is no printed information available
Refreshment Facilities
Yes
Toilets
The toilets are located on Platform 2.
The accessible toilet and Changing Places toilet are located on Platform 1 and are operated by a radar key.
The Changing Places toilet can be accessed from 06:00 to 22:00
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday
06:00:00.000 - 21:30:00.000
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Trolleys, WiFi
Time
Platform
Operator
Cancelled -