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Driver only operated services. Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use a staffed station such as Tottenham Hale (5 miles south) for London or Broxbourne (8 miles north) for Cambridge. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.
Step free access to each platform via the road, estimated 30 metre distance from one platform to the other over the level crossing.
This station is a category B1 station according to ORR station classification system.
Assistance meeting point is the ticket office.
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down, National Key Toilets, Wheelchairs Available
At the front of the station
London buses operate from outside the station
6 sheffield stand spaces. There is also an additional council-provided stand outside station entranceStorage location: Outside station
Car Park, Cycle Storage Sheltered, Taxi Rank
Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Left Luggage, Toilets