Brockenhurst

Brockenhurst station
Station Approach
Brockenhurst
Hampshire
SO42 7TW
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Station Message

The ticket office at Brockenhurst will be closing at 1240 on Wednesday 25 June 2025.

Brockenhurst at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessible Booking Office Counter

Yes

Accessible Ticket Machines

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Customer Help Points

Customer Help points are located on every platform

Induction Loop

Yes

National Key Toilets

Accessible toilets are located on Platform 1+2.

Ramp For Train Access

Yes

Staff Help Available

Monday to Friday – 05:45 to 22:00 Saturday – 06:15 to 22:00 Sunday – 07:30 to 22:00

Staff help available until 22:00 daily

Step Free Access

Step-free category B1 station. Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street. Lifts to all platforms from Ticket Office entrance. No lift access to or from entrance and exit on the other side.

This station does not offer

Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down, Wheelchairs Available

Penalty Fares

Applicable Operators: South Western Railway

Prepurchase Collection

Yes

Smartcards

Brockenhurst ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.


SmartcardIssue : Yes
SmartcardTopup : Yes
SmartcardValidator : Yes

Ticket Machine

Yes

Ticket Office

Monday to Friday – 05:55 to 19:30 Saturday – 06:30 to 19:30 Sunday – 08:35 to 18:30

The ticket office is located by the main entrance.

Ticket Vending Machines are located by the main entrance and by the entrance on platform 4.

Bus Services

Information to plan your onward journey is available in a printable format here

Car Park

Brockenhurst Car Park - 236 spaces
Car Parking Charges
Per Hour ticket: £1.40
Daily ticket: £8.60
Weekly ticket: £34.30
Monthly ticket: £121.10
Three Monthly ticket: £363.30
Annual ticket: £1,211.00

RingGo Code 2016.

Hourly rate available from 1200 from RingGo ONLY.

Bank Holiday £4.30.

Off-Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £12.90.

Blue Badge parking

Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.

Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.

Register for Complimentary Blue Badge Parking.

Cycle Storage Availability

Yes

Cycle Storage Cctv

Yes

Cycle Storage Sheltered

Yes

Cycle Storage Spaces

122 spaces

Cycle Storage Type

Stands, Wheel Racks

Rail Replacement Services

Station forecourt, ticket office entrance.

Taxi Rank

 Yes

This station does not offer

Cycle Storage Location

Customer Service

Please contact our Customer Service Centre on 0345 6000 650

Lost Property

Monday to Friday – 07:30 to 19:00 Weekend – Closed All Bank Holidays – Closed

Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Brockenhurst.

Staffing Level

Part time

This station does not offer

Left Luggage

Baby Change

Baby changing facilities in accessible toilet.

Refreshment Facilities

Vending machines

Toilets

The toilets are located on all the platforms. Toilets on Platforms 1/2 are open 06:00 - 21:00, and toilets on Platforms 3/4 are open 06:00 - 17:00. The National key toilets are located on Platforms 1/2; these toilets are operated by a radar key. A radar key is available from station staff upon request.

Waiting Room

Both Platforms. Waiting rooms are heated and seating complies with the Code of Practice. The waiting room on platforms 3/4 closes at 1600.

WiFi

Yes

This station does not offer

Atm Machine, First Class Lounge

Buy train tickets to any destination in Britain – no booking fee

Departures and arrivals from Brockenhurst

Check the latest departures and arrivals into {StationName} in the table below, including live travel information and status updates.
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Time

Platform

Operator

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