Brockenhurst

Brockenhurst station
Station Approach
Brockenhurst
Hampshire
SO42 7TW

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Station Message

The ticket office will be closing at 1240 from Monday 21 until Friday 25 October 2024. It will close at 1330 on Saturday 26 October 2024.

Brockenhurst at a glance

Ticket Office
Ticket Machine
Prepurchase Collection
Car Park
Onward Travel
Cycle Storage
Step Free Access
Toilets
WiFi

Station details

Accessibility and mobility access
- Accessible Booking Office Counter
- Accessible Ticket Machines
  
  All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Customer Help Points
  
  Customer Help points are located on every platform
- Height Adjusted Ticket Office Counter
- Induction Loop
- National Key Toilets
  
  Accessible toilets are located on Platform 1+2.
- Ramp For Train Access
- Staff Help Available
  
  Monday to Friday – 05:45 to 22:00 Saturday – 06:15 to 22:00 Sunday – 07:30 to 22:00
  
  Staff help available until 22:00 daily
- Step Free Access
  
  Step-free category B1 station. Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street. Lifts to all platforms from Ticket Office entrance. No lift access to or from entrance and exit on the other side.
- This station does not offer
  
  Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down, Wheelchairs Available
Buying / collecting tickets
- Penalty Fares
  
  SW
- Prepurchase Collection
- Smartcards
  
  Brockenhurst ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
  
  SmartcardIssue : Yes
  SmartcardValidator : Yes
- Ticket Machine
- Ticket Office
  
  Monday to Friday – 05:55 to 19:30 Saturday – 06:30 to 19:30 Sunday – 08:35 to 18:30
  
  The ticket office is located by the main entrance.
  Ticket Vending Machines are located by the main entrance and by the entrance on platform 4.
Getting to / from the station
- Car Park
  
  Brockenhurst Car Park - 236 spaces
  Car Parking Charges
  Off-peak ticket: £4.30
  Per Hour ticket: £1.40
  Daily ticket: £8.60
  Weekly ticket: £34.30
  Monthly ticket: £121.10
  Three Monthly ticket: £363.30
  Annual ticket: £1,211.00
  Saturday: £4.30
  Sunday: £4.30
  
  RingGo Code 2016.
  Hourly rate available from 1200 from RingGo ONLY.
  Bank Holiday £4.30.
  Off-Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £12.90.
- Cycle Storage
  
  Storage Space: 122 spaces
  Cycle Shelter Provided: Yes
  Cctv: true
- Onward Travel
  
  Information to plan your onward journey is available in a printable format here
- Rail Replacement Services
  
  Station forecourt, ticket office entrance.
- Taxi Rank
  
  Yes
Staffing and general services
- Customer Service
  
  Please contact our Customer Service Centre on 0345 6000 650
- Lost Property
  
  Monday to Friday – 07:30 to 19:00 Weekend – Closed All Bank Holidays – Closed
  
  Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Brockenhurst.
- Staffing Level
  
  Parttime
- This station does not offer
  
  Left Luggage
Station Facilities
- Baby Change
- Refreshment Facilities
  
  Vending machines
- Toilets
  
  The toilets are located on all the platforms. Toilets on Platforms 1/2 are open 06:00 - 21:00, and toilets on Platforms 3/4 are open 06:00 - 17:00. The National key toilets are located on Platforms 1/2; these toilets are operated by a radar key. A radar key is available from station staff upon request.
- Waiting Room
  
  Both Platforms. Waiting rooms are heated and seating complies with the Code of Practice. The waiting room on platforms 3/4 closes at 1600.
- WiFi
- This station does not offer
  
  Atm Machine, First Class Lounge

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Brockenhurst

Station Message

Brockenhurst at a glance

Station details

Accessible Booking Office Counter

Accessible Ticket Machines

Customer Help Points

Height Adjusted Ticket Office Counter

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

This station does not offer

Penalty Fares

Prepurchase Collection

Smartcards

Ticket Machine

Ticket Office

Car Park

Cycle Storage

Onward Travel

Rail Replacement Services

Taxi Rank

Customer Service

Lost Property

Staffing Level

This station does not offer

Baby Change

Refreshment Facilities

Toilets

Waiting Room

WiFi

This station does not offer

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