Our app is the ultimate travel buddy; book tickets, check live train times, and more.
Help points on platforms 1 and 2
This station has step free access to both platforms via the road, approximately 40-50 metre distance between the two. Norwich bound platform step free access onto the platform is only available when the level crossing gates are closed. The level crossing is operated manually by Network Rail Staff who will advise when it is safe to use.
This station is a category B2 station according to ORR station classification system.
Assistance meeting point is the platform.
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down, National Key Toilets, Wheelchairs Available
Penalty Fares, Prepurchase Collection, Staffing Level, Ticket Office
Bus Services, Taxi Rank
Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Left Luggage, Toilets, WiFi