Brundall Gardens

Brundall Gardens station
West End Avenue
Brundall
Norfolk
NR13 5RG

Station Message

This station has step free access to Platform 2 (for trains towards Great Yarmouth and Lowestoft) only. Platform 1 (for trains arriving from Great Yarmouth or Lowestoft, or towards Norwich) can only be accessed via a stepped footbridge which leads to and from Platform 2 and the entrance to the station.

Brundall Gardens at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessible Taxis

Details of nearest taxis are shown on station information poster

Customer Help Points

Help points can be found at the following location(s):

  • Platform 1 (for trains towards Norwich) - Adjacent to the footbridge steps, fixed to the grey post beneath the customer information screen
  • Platform 2 (for trains towards Great Yarmouth and Lowestoft) - In front of the waiting room, fixed to the grey post beneath the customer information screen

Induction Loop

Yes

Ramp For Train Access

Yes

Staff Help Available

This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

What assistance is available for customers using this station?

  • Board and alight
  • Ramp assistance
  • Luggage (on and off train only)
  • Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

  • By calling 0345 600 7245 (option 4)
  • By using one of the two Help Points at this station

Assistance meeting point is on the platform.

Step Free Access

This station has step free access to Platform 2 (for trains towards Great Yarmouth and Lowestoft) only. Platform 1 (for trains arriving from Great Yarmouth or Lowestoft, or towards Norwich) can only be accessed via a stepped footbridge which leads to and from Platform 2 and the entrance to the station.

This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is on the platform.

This station does not offer

Accessible Booking Office Counter, Accessible Public Telephones, Accessible Ticket Machines, Impaired Mobility Set Down, National Key Toilets, Wheelchairs Available

Penalty Fares

Applicable Operators: Greater Anglia

Smartcards

SmartcardIssue : No
SmartcardTopup : No
SmartcardValidator : No

This station does not offer

Prepurchase Collection, Ticket Machine, Ticket Office

Cycle Storage Availability

Yes

Cycle Storage Cctv

No

Cycle Storage Location

There are four cycle stands on Platform 2 (for trains towards Great Yarmouth and Lowestoft) - two are located underneath the footbridge steps, and the other two are next to the set of four information poster boards, just beyond the waiting room.

Cycle Storage Sheltered

No

Cycle Storage Spaces

8 spaces

Cycle Storage Type

Stands

Rail Replacement Services

Rail replacement bus services pick up and drop off at the bus stop on Cucumber Lane.

This station does not offer

Bus Services, Car Park, Taxi Rank

Customer Service

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Lost Property

Monday to Sunday – 24 hours All Bank Holidays – 24 hours

Staffing Level

Unstaffed

This station does not offer

Left Luggage

Waiting Room

On Platform 2 (for trains towards Great Yarmouth and Lowestoft)

This station does not offer

Atm Machine, Baby Change, First Class Lounge, Refreshment Facilities, Toilets, WiFi

Departures and arrivals from Brundall Gardens

Check the latest departures and arrivals into {StationName} in the table below, including live travel information and status updates.
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Time

Platform

Operator

Cancelled -

Image Description

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