Buckenham

Buckenham station
Station Road
Buckenham
Norfolk
NR13 4HW

Station Message

Buckenham receives a very limited train service so please check timetables and journey planners before travelling to or from this station. The nearest stations with a more frequent service are Brundall or Cantley.

There is step free access to both platforms, however Platform 2 (for trains towards Norwich) is accessed either via a very long road route, or across a barrow crossing. The surrounding roads and footways are like farm tracks so it is not advisable to use this station if you use a wheelchair or a mobility scooter.

Buckenham at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessible Taxis

Details of nearest taxis are shown on station information poster

Customer Help Points

Help points can be found at the following location(s):

  • Platform 1 (for trains towards Great Yarmouth and Lowestoft) - Opposite the entrance to this platform, fixed to the grey post beneath the customer information screen
  • Platform 2 (for trains towards Norwich) - Just inside the white entrance gate to this platform, fixed to the grey post beneath the customer information screen

Induction Loop

Yes

Ramp For Train Access

Yes

Staff Help Available

This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

What assistance is available for customers using this station?

  • Board and alight
  • Ramp assistance
  • Luggage (on and off train only)
  • Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

  • By calling 0345 600 7245 (option 4)
  • By using one of the two Help Points at this station

Assistance meeting point is on the platform.

Step Free Access

There is a very limited rail service to this very rural station. There is step free access to both platforms, however Platform 2 (for trains towards Norwich) is accessed either via a very long road route, or across a barrow crossing. The surrounding roads and footways are like farm tracks so it is not advisable to use this station if you use a wheelchair or a mobility scooter.

This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is on the platform.

This station does not offer

Accessible Booking Office Counter, Accessible Public Telephones, Accessible Ticket Machines, Impaired Mobility Set Down, National Key Toilets, Wheelchairs Available

Penalty Fares

Applicable Operators: Greater Anglia

Smartcards

SmartcardIssue : No
SmartcardTopup : No
SmartcardValidator : No

This station does not offer

Prepurchase Collection, Ticket Machine, Ticket Office

Cycle Storage Availability

Yes

Cycle Storage Cctv

No

Cycle Storage Location

There are two cycle stands on Platform 1 (for trains towards Great Yarmouth and Lowestoft), just beyond the old station building.

Cycle Storage Sheltered

No

Cycle Storage Spaces

4 spaces

Cycle Storage Type

Stands

Rail Replacement Services

Rail replacement bus services do not serve this station. Customers are advised to use either Brundall or Cantley stations for rail replacement services.

This station does not offer

Bus Services, Car Park, Taxi Rank

Customer Service

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Lost Property

Monday to Sunday – 24 hours All Bank Holidays – 24 hours

Staffing Level

Unstaffed

This station does not offer

Left Luggage

This station does not offer

Atm Machine, Baby Change, First Class Lounge, Refreshment Facilities, Toilets, Waiting Room, WiFi

Departures and arrivals from Buckenham

Check the latest departures and arrivals into {StationName} in the table below, including live travel information and status updates.
View earlier trains
 

Time

Platform

Operator

Cancelled -

Image Description

View later trains

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