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Burnham-on-Crouch station Station Road Burnham-on-Crouch Essex
CM0 8BQ
Accessible Booking Office Counter
Yes
Accessible Taxis
Details of nearest taxis are shown on station information poster
Accessible Ticket Machines
Yes
Customer Help Points
Help point on platform 1
Induction Loop
Yes
Ramp For Train Access
Yes
Staff Help Available
Outside the times the ticket office is open, some services operate with a guard who can provide assistance, however this would not be available if the train was in driver only operation. Mobile assistance teams operate within the area and can be available for booked assistance between 0600 and 2100 Mon-Sat and 0800-2000 Sundays. Booking is recommended. Outside of these times alternative transport will be provided (via the help point in the instance of turn up and go). Staff help section needs to read the same.
Step Free Access
Single platform station. This station has step free access from the carpark to platform.
This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the platform.
This station does not offer
Accessible Public Telephones, Impaired Mobility Set Down, National Key Toilets, Wheelchairs Available
Car Park
Cycle Storage Availability
Yes
Cycle Storage Cctv
No
Cycle Storage Location
Station platform entrance
Cycle Storage Sheltered
No
Cycle Storage Spaces
10 spaces
Cycle Storage Type
Stands
Rail Replacement Services
Substitute bus services stop in station car park
This station does not offer
Bus Services, Taxi Rank
Customer Service
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Lost Property
Staffing Level
Part time
This station does not offer
Left Luggage
Refreshment Facilities
Cafe
Waiting Room
In ticket office
This station does not offer
Atm Machine, Baby Change, First Class Lounge, Toilets
Time
Platform
Operator
Cancelled -
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