Burnham-on-Crouch

Burnham-on-Crouch station
Station Road
Burnham-on-Crouch
Essex
CM0 8BQ

Burnham-on-Crouch at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessible Booking Office Counter

Yes

Accessible Taxis

Details of nearest taxis are shown on station information poster

Accessible Ticket Machines

Yes

Customer Help Points

Help point on platform 1

Induction Loop

Yes

Ramp For Train Access

Yes

Staff Help Available

Monday to Friday – 06:30 to 11:00 Weekend – Closed

Outside the times the ticket office is open, some services operate with a guard who can provide assistance, however this would not be available if the train was in driver only operation. Mobile assistance teams operate within the area and can be available for booked assistance between 0600 and 2100 Mon-Sat and 0800-2000 Sundays. Booking is recommended. Outside of these times alternative transport will be provided (via the help point in the instance of turn up and go). Staff help section needs to read the same.

Step Free Access

Single platform station. This station has step free access from the carpark to platform.

This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the platform.

This station does not offer

Accessible Public Telephones, Impaired Mobility Set Down, National Key Toilets, Wheelchairs Available

Penalty Fares

Applicable Operators: Greater Anglia

Prepurchase Collection

Yes

Smartcards

 Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart


SmartcardIssue : Yes
SmartcardTopup : Yes
SmartcardValidator : Yes

Ticket Machine

Yes

Ticket Office

Monday to Friday – 06:30 to 11:00 Weekend – Closed

Car Park

Station Car Park - 106 spaces
Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
Car Parking Charges
Per Hour ticket: £1.00
Weekly ticket: £14.00
Monthly ticket: £55.00
Three Monthly ticket: £156.00
Annual ticket: £546.00

Cycle Storage Availability

Yes

Cycle Storage Cctv

No

Cycle Storage Location

Station platform entrance

Cycle Storage Sheltered

No

Cycle Storage Spaces

10 spaces

Cycle Storage Type

Stands

Rail Replacement Services

Substitute bus services stop in station car park

This station does not offer

Bus Services, Taxi Rank

Customer Service

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Lost Property

Monday to Sunday – 24 hours All Bank Holidays – 24 hours

Staffing Level

Part time

This station does not offer

Left Luggage

Refreshment Facilities

Cafe

Waiting Room

In ticket office

This station does not offer

Atm Machine, Baby Change, First Class Lounge, Toilets

Departures and arrivals from Burnham-on-Crouch

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Time

Platform

Operator

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Image Description

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