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Accessibility Information
There is information about accessibility
Accessible Parking
0
Accessible Public Telephones
Yes
Accessible Ticket Machines
Yes
Customer Help Points
Burnley Central Passenger Assistance Meeting Point 0:
Ticket Office
Located on Platform 1/car park side of station. See National Rail Enquiries website for office hours.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
National Key Toilets
Yes
Nearest Accessible Stations
Burnley Manchester Road
Passenger Assistance
Burnley Central Passenger Assistance Meeting Point 0
Location :
Ticket Office
Located on Platform 1/car park side of station. See National Rail Enquiries website for office hours.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Ramp For Train Access
Ramps are available on the train to provide assistance
Staff Help Available
Yes
Step Free Access
A, Compliant step-free access to all platform(s)
Access from car park up 20 metre ramp or up 4 steps. 25 mm brick lip at base of ramp. Access from Railway Street up 18 steps with rest platform and handrail.
To find our more about travelling around this station, please see the 360 map click here
Step Free Category
A, Compliant step-free access to all platform(s)
This station does not offer
Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Induction Loop, Lifts, Ticket Barriers, Wheelchairs Available
Bus Services
Busline 0871 200 2233
Car Park - Station Car Park
Name : Station Car Park
Spaces : 20
CCTV : No
Free Parking : No
Download and use the RingGo app or pay online at www.RingGo.co.uk
Use RingGo Code 45802 Or You can call 0113 8090070, RingGo Code 45802
Daily Charge: £2.20
Up to 2 hours (no return) £0.60
Up to 4 hours (no return) £1.10
Overnight Parking (1600-0759) £0.60
Cycle Hire
Not available at this station.
Cycle Storage Location
Off railway street
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
6 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop off and pick up point on Railway Street
Same Side As Station: The drop-off and/or pick-up point is accessed via an uncontrolled road crossing such as a zebra crossing
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 5 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
20
Rail Replacement Services
Rail replacement services pick up/drop off on Curzon Street, adjacent to Railway Bridge.
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This station does not offer
Airport, Car Hire, Cycle Storage Cctv, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
08002006060
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Help Points, Information Available, Left Luggage
CCTV
Yes
Information Points
There are information points
Information Services
Saturday
06:20:00.000 - 13:50:00.000
Sunday
Unavailable
Pay Phones
Yes
Printed Local Information
There is printed information available
Toilets
Yes
Waiting Room
Waiting room available during booking office hours, and canopy at all times
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Post Box, Request Stop, Shops, Refreshment Facilities, Trolleys, WiFi
Time
Platform
Operator
Cancelled -