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Platform 1
Due to the surface and the length of the ramp at Burnley Manchester Road, Platform 1 is unsuitable for customers who require assistance.
If you need any advice please contact Northern's Customer Service Team on 0800 200 6060.
Accessibility Information
There is no information about accessibility
Accessible Parking
5
Accessible Ticket Machines
Yes
Customer Help Points
Burnley Manchester Road Passenger Assistance Meeting Point 0:
Ticket Office
Located on Platform 2/car park side of station. See National Rail Enquiries website for office hours.
Passenger Assistance Meeting Point
Seating with black and yellow signage opposite the ticket office. Please check in with station team. Operational within staffed hours.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
Impaired Mobility Set Down
The station front may be used for set down purposes.
National Key Toilets
Yes
Passenger Assistance
Burnley Manchester Road Passenger Assistance Meeting Point 0
Location :
Ticket Office
Located on Platform 2/car park side of station. See National Rail Enquiries website for office hours.
Passenger Assistance Meeting Point
Seating with black and yellow signage opposite the ticket office. Please check in with station team. Operational within staffed hours.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Ramp For Train Access
Ramps are available on the train to provide assistance
Staff Help Available
Yes
Step Free Access
B1, (refer to quick reference guide)
Due to the surface and the length of the ramp at Burnley Manchester Road, platform 1 towards Blackburn/ Preston and Blackpool is unsuitable for customers who require assistance.
To find our more about travelling around this station, please see the 360 map click here
Step Free Category
B1, (refer to quick reference guide)
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Induction Loop, Lifts, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available
Bus Services
There is a bus stop close to the station. Busline 0871 200 2233
Car Park - Station Car Park
Name : Station Car Park
Spaces : 122
CCTV : No
Free Parking : Yes
Operator : Northern
Telephone : 0800 200 6060
Email : enquiries@northernrailway.co.uk
Cycle Hire
Not available at this station.
Cycle Storage Cctv
Yes
Cycle Storage Location
Within car park
Cycle Storage Spaces
4 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop off and pick up point on Manchester Road
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for 1 vehicle at a time to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Point 2: Drop off and pick up point on Dent Row
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 3 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
122
Rail Replacement Maps
Burnley Manchester Road - https://images.nationalrail.co.uk/e8xgegruud3g/3OapXjbqmUuR4QgEXFptS5/630efd25cb5b9cc905b457e139186f91/Burnley_Manchester_Road.jpg
Rail Replacement Services
Bus stops on Trafalgar Street
what3words - Towards Preston - juror.gold.case & towards Colne - staple.accent.frog
This station does not offer
Airport, Car Hire, Cycle Storage Sheltered, Port, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
08002006060
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Help Points, Information Available, Left Luggage
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday
06:45:00.000 - 21:45:00.000
Sunday
09:00:00.000 - 16:45:00.000
Printed Local Information
There is accessible printed information available
Toilets
ACCESSIBLE TOILET AVAILABLE DURING TICKET OFFICE HOURS
Waiting Room
WAITING AREA IN TICKET OFFICE WITH SEATING
SHELTERS ON PLATFORM
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Trolleys, WiFi
Time
Platform
Operator
Cancelled -