Accessibility Information
There is no information about accessibility
Accessible Parking
3
Accessible Public Telephones
Yes
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Customer Help Points
Burton-on-Trent Passenger Assistance Meeting Point 0:
Ticket Office
The ticket office is located in the main station building. Please check National Rail Enquires for the ticket office opening hours.
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
Impaired Mobility Set Down
Yes
Lift Details
Lift 1 (C), Platform 1
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths greater than 1.1m wide
Lifts
There are lifts
National Key Toilets
Yes
Passenger Assistance
Burton-on-Trent Passenger Assistance Meeting Point 0
Location :
Ticket Office
The ticket office is located in the main station building. Please check National Rail Enquires for the ticket office opening hours.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Assistance is provided from 5.45am until 11.55pm
Step Free Access
A, Compliant step-free access to all platform(s)
This station has step free access to both platforms. There is a lift from the main station building onto the platforms then a short ramp with moderate gradient.
This station has tactile paving at the edge of each platform.
Step Free Category
A, Compliant step-free access to all platform(s)
Wheelchairs Available
Yes
This station does not offer
Accessible Booking Office Counter, Escalator Information, Induction Loop, Nearest Accessible Stations, Ticket Barriers
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - General
Car Park : Station Car Park. (Pay by RingGO available) www.myringgo.co.uk
Spaces : 124
CCTV : No
Free Parking : No
£1.70 Evening fare valid 1800 - 0230
£5.00 Weekend rate (Friday 1000 - Sunday midnight) please purchase this ticket from ticket office.
Cycle Storage Cctv
Yes
Cycle Storage Location
on the platform under the bridge
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
38 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station:
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 3 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
124
Rail Replacement Services
Outside the front of the station.
Taxi Rank
There is taxi provision
Taxi rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps can only be deployed from the side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Airport, Car Hire, Cycle Hire, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Help Points
There are Help Points
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Yes - from ticket office
Staffing Level
Full time
This station does not offer
Customer Service, Left Luggage, Lost Property
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
05:45:00.000 - 23:55:00.000
Saturday
05:45:00.000 - 23:55:00.000
Sunday
08:10:00.000 - 23:59:00.000
Pay Phones
Yes
Printed Local Information
There is no printed information available
Toilets
The toilets are located on Platform 2. The National key toilets are located on Platform 2; these toilets are operated by a radar key.
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday
05:45:00.000 - 23:45:00.000
Saturday
05:45:00.000 - 23:45:00.000
Sunday
09:00:00.000 - 23:00:00.000
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Post Box, Request Stop, Shops, Refreshment Facilities, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
