Bury St Edmunds Train Station | Times & Information

Bury St Edmunds

Bury St Edmunds station
Station Hill
Bury St Edmunds
Suffolk
IP32 6AD

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Station Message

As of December 2021, redevelopment works are taking place at this station with a temporary ticket office available at the front of the station.

Bury St Edmunds At a glance

Ticket Office
Ticket Machine
Prepurchase Collection
Car Park
Bus Services
Cycle Storage Availability
Step Free Access
Toilets
WiFi

Station details

Accessibility and mobility access
- Accessible Booking Office Counter
- Accessible Ticket Machines
- Customer Help Points
  
  Help points available on the concourse, and on platforms 1 and 2.
- Induction Loop
- National Key Toilets
- Ramp For Train Access
- Staff Help Available
  
  Monday to Friday – 05:45 to 18:15 Saturday – 06:50 to 17:30 Sunday – 08:15 to 16:00
  Assistance at this station is provided by station staff during operational hours or an onboard member of staff during train operating hours. Booking is recommended
- Step Free Access
  
  This station has step free access to both platforms via lifts.
  
  This station is a category A station according to ORR station classification system.
  
  Assistance meeting point is the ticket office.
- This station does not offer
  
  Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down, Wheelchairs Available
Buying / collecting tickets
- Prepurchase Collection
- Staffing Level
  Fulltime
- Ticket Machine
- Ticket Office
  
  Monday to Friday – 05:45 to 18:15 Saturday – 06:50 to 17:30 Sunday – 08:15 to 16:00
- This station does not offer
  
  Penalty Fares
Getting to / from the station
- Bus Services
  
  Bury St Edmunds is a PlusBus location click to see the PlusBus map
- Car Park
  
  Station Car Park - 23 spaces
  Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
  
  Car Parking Charges
  Off-peak ticket: N/A
  Per Hour ticket: £1.00
  Daily ticket: £4.20
  Weekly ticket: £16.00
  Monthly ticket: N/A
  Three Monthly ticket: N/A
  Six Monthly ticket: N/A
  Annual ticket: N/A
- Cycle Storage Availability
  Storage location:
  At station entrance and on both platforms
- Cycle Storage Sheltered
- Rail Replacement Services
  
  Substitute bus services stop at the Bus stop on station forecourt
- This station does not offer
  
  Taxi Rank
Station Facilities
- Customer Service
  
  Monday-Saturday 08:00-20:00
  Sunday 10:00-20:00
  Bank Holidays 09:00-18:00
  
  The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
  
  Closed on Christmas Day and Boxing Day.
- Lost Property
  
  Monday to Friday – 09:00 to 17:00
- Toilets
  The toilets including the accessible (radar key) toilets are located on Platform 2. They are open during staffing hours only
- WiFi
- This station does not offer
  
  Left Luggage

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Bury St Edmunds

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Bury St Edmunds

Station Message

Bury St Edmunds At a glance

Station details

Accessible Booking Office Counter

Accessible Ticket Machines

Customer Help Points

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

This station does not offer

Prepurchase Collection

Staffing Level

Ticket Machine

Ticket Office

This station does not offer

Bus Services

Car Park

Cycle Storage Availability

Cycle Storage Sheltered

Rail Replacement Services

This station does not offer

Customer Service

Lost Property

Toilets

WiFi

This station does not offer

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