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Bury St Edmunds station Station Hill Bury St Edmunds Suffolk
IP32 6AD
Details of nearest taxis are shown on station information poster
Help points available on the concourse, and on platforms 1 and 2.
Assistance at this station is provided by a staff member during staffing hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended.
What assistance is available for customers using this station?
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
This station has step-free access to both platforms via lifts.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is at the Gateline (during staffing hours), or alternatively on the platform.
Accessible Public Telephones, Impaired Mobility Set Down, Wheelchairs Available
Ticket Office
At station entrance and on both platforms
Bury St Edmunds is a PlusBus location click (http://www.plusbus.info/sites/default/files/pdfs/Bury St Edmunds.pdf) to see the PlusBus map
Rail replacement bus services pick up and drop off at the bus stop on the station forecourt.
Taxi Rank
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Left Luggage
Coffeelink
Self-service vending machine providing cold drinks and snacks
The male, female, and accessible toilets are located in the station building and are accessed from Platform 2 (for trains towards Stowmarket and Ipswich). The accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 05:45 - 18:15Saturday 06:50 - 17:30Sunday 08:15 - 15:00
The waiting room is located in the station building and can be accessed from under the canopy on Platform 2 (for trains towards Stowmarket and Ipswich).
Baby Change, First Class Lounge
Time
Platform
Operator
Cancelled -
Last updated:
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