Due to engineering works on 24 and 25 October, the Blue Badge parking bays and station Drop-Off / Pick-Up Points will be suspended.
There will be no public vehicle access to the station during this time.
Accessibility Information
There is information about accessibility
Accessible Parking
5
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Customer Help Points
Cambridge South Passenger Assistance Meeting Point 1:
The assistance meeting point is the information desk, which is located on the station concourse.
Impaired Mobility Set Down
Yes
Lift Details
Lift 2, Platform 4
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths greater than 1.1m wide
Lift 1, Platforms 2 & 3
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths greater than 1.1m wide
Lift 1, Platform 4
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths greater than 1.1m wide
Lift 2, Platform 1
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths greater than 1.1m wide
Lift 2, Platforms 2 & 3
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths greater than 1.1m wide
Lift 1, Platform 1
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths greater than 1.1m wide
Lifts
There are lifts
National Key Toilets
Yes
Passenger Assistance
Cambridge South Passenger Assistance Meeting Point 1
Location :
The assistance meeting point is the information desk, which is located on the station concourse.
Ramp For Train Access
On all platforms
Staff Help Available
Assistance is provided by station staff during the hours of train service operation. Booking is recommended.
What assistance is available for customers using this station?
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
Step Free Access
A, Compliant step-free access to all platform(s)
This station has step free access to all platforms via lifts.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
The assistance meeting point is the information desk, which is located in the concourse.
Step Free Category
A, Compliant step-free access to all platform(s)
Ticket Barriers
There are ticket gates in operation on both station concourses
Wheelchairs Available
Yes
This station does not offer
Accessible Public Telephones, Escalator Information, Height Adjusted Ticket Office Counter, Induction Loop, Nearest Accessible Stations
Car Park - Accessible Parking
Name : Accessible Parking
Accessible Spaces : 5
Accessible Location : Eastern Forecourt, Francis Crick Avenue, Blue Badge Parking Only
Parking : There is/are 5 accessible bay(s) available at this car parking location
Location : There is accessible parking outside the station
Duration : Parking is long stay
EV Accessible : There are No EV Charging points available in the accessible bays
EV Standard : There are no EV charging points in standard parking bays
Ramp : Ramps can be deployed from the rear and side of a vehicle
Help Point : There is a Help Point close to the accessible parking
Cycle Storage Cctv
Yes
Cycle Storage Location
Cycle storage is available outside both entrances.
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
1000 spaces
Cycle Storage Type
Compounds, Racks, Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off, Eastern Forecourt, Francis Crick Avenue
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type: There is uncovered seating/waiting
Car Capacity: There is space for up to 3 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is a Help Point close to the drop-off and/or pick-up point
Taxi Rank
There is taxi provision
Taxi Pick Up/Drop Off only, Eastern Forecourt, Francis Crick Avenue
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank has set back shelters only
Ramp : Ramps can be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is a help point close to this taxi rank
This station does not offer
Airport, Bus Services, Car Hire, Cycle Hire, Parking Spaces, Port, Rail Replacement Maps, Rail Replacement Services
Announcements
Announcements are made both visually and audibly
Customer Service
Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
Help Points
Help Points are available inside and outside this station
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Yes - from information point
Lost Property
https://www.greateranglia.co.uk/lost-property
Staffing Level
Full time
This station does not offer
Left Luggage
Baby Change
Yes
CCTV
Yes
Defibrillator
Yes
Information Points
There are information points
Printed Local Information
There is accessible printed information available
Refreshment Facilities
Yes
Toilets
There are male, female, accessible toilets, and a Changing Places toilet located on the station concourse Hospital Side (East). There is also an accessible toilet located in the concourse Park Side (West). All toilets at this station are scheduled to be open at the following times:
Monday - Sunday 06:00 - 22:00
Waiting Room
Shelter on platform 2/3
WiFi
Yes
This station does not offer
Atm Machine, Bureau De Change, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Trolleys
Time
Platform
Operator
Cancelled -
