Canterbury West

Canterbury West station
Station Road West
Canterbury
Kent
CT2 8AN
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Canterbury West at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessible Booking Office Counter

Counters can be raised or lowered to suit all customers

Accessible Public Telephones

Public telephones are not wheelchair accessible

Accessible Taxis

Accessible taxis are available to book

Accessible Ticket Machines

two within concourse.

Customer Help Points

On platform

Impaired Mobility Set Down

Yes

Induction Loop

Yes

National Key Toilets

Platform 1 - Available during staffing hours. This toilet is stoma friendly

Ramp For Train Access

Yes

Staff Help Available

Monday to Friday – 05:00 to 01:30 Saturday – 05:00 to 01:30 Sunday – 07:00 to 00:30

Step Free Access

Category A. This station has step free access to all platforms - Access to all platforms and interchange via lifts and stairs.

Wheelchairs Available

Yes

Penalty Fares

Applicable Operators: Southeastern

Prepurchase Collection

Yes

Smartcards

 Seasons, Single and Return tickets are now available digitally on The Key.  To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.


SmartcardIssue : Yes
SmartcardTopup : Yes
SmartcardValidator : Yes

Ticket Machine

Yes

Ticket Office

Monday to Friday – 06:15 to 19:30 Saturday – 06:15 to 19:30 Sunday – 08:30 to 17:00

On way in to access trains

Bus Services

Information to plan your onward journey is available in a printable format here

Car Park

Station Car Park - 112 spaces
Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
Car Parking Charges
Daily ticket: £8.50
Weekly ticket: £36.00
Monthly ticket: £127.00
Three Monthly ticket: £378.90
Six Monthly ticket: £758.00
Annual ticket: £1,358.00

From 1st June - new off peak evening rate (after 18:00) - £1.50


Note:

From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50

Cycle Storage Availability

Yes

Cycle Storage Cctv

No

Cycle Storage Location

downside platform - London end

Cycle Storage Sheltered

Yes

Cycle Storage Spaces

134 spaces

Cycle Storage Type

Stands

Rail Replacement Services

Station forecourt

Taxi Rank

There is a taxi rank at the front of the station.

Customer Service

This station has Secure station accreditation - For more information contact 0345 322 7021

Lost Property

Yes

Staffing Level

Part time

This station does not offer

Left Luggage

Atm Machine

Located on concourse

Baby Change

Only available when staff present

Refreshment Facilities

Coffee shop and Selecta vending machine

Toilets

Platform 1 - Available during staffing hours

Waiting Room

Heated waiting room on platforms 1 and 2 Only available when staff present

This station does not offer

First Class Lounge, WiFi

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Departures and arrivals from Canterbury West

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Platform

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