Carluke

Carluke station, Carluke, Carluke, South Lanarkshire
ML8 5AA

Carluke at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessibility Information

There is information about accessibility

Accessible Parking

7

Accessible Ticket Machines

Yes

Accessible Booking Office Counter

Yes

Customer Help Points

Carluke Passenger Assistance Meeting Point :

  • Platform 1By the lamp post next to the customer information screen and shelter.
  • Platform 2By the outside of the ticket office, next to the help point.


Passenger Assistance Meeting Points 

  • Ticket Office platform 2. 

For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.  

Please make yourself known to the station staff and on train staff. If the ticket office is closed, go directly to the platform your train leaves from.  

*This station does not have step-free access between platforms. If you need step-free access to platform 1, go directly to that platform and use the help point for assistance.  

Impaired Mobility Set Down

Yes

Passenger Assistance

Carluke Passenger Assistance Meeting Point
Location :

  • Platform 1By the lamp post next to the customer information screen and shelter.
  • Platform 2By the outside of the ticket office, next to the help point.


Passenger Assistance Meeting Points 

  • Ticket Office platform 2. 

For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.  

Please make yourself known to the station staff and on train staff. If the ticket office is closed, go directly to the platform your train leaves from.  

*This station does not have step-free access between platforms. If you need step-free access to platform 1, go directly to that platform and use the help point for assistance.  

Ramp For Train Access

Ramps are kept at this station to provide assistance

Staff Help Available

Yes

Step Free Access

B1, (refer to quick reference guide)

This is a Category B1 station. Level to platform 2, ramp to platform 1 and connecting footbridge with stairs between platforms or long route via public road

Please take care when boarding/alighting the train towards the bottom of platform 1 and across all of platform 2, as the stepping distance between the platform and the train may be more prominent than at other areas of the platform.

Step Free Category

B1, (refer to quick reference guide)

This station does not offer

Accessible Public Telephones, Accessible Taxis, Escalator Information, Height Adjusted Ticket Office Counter, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available

Penalty Fares

Applicable Operators: ScotRail

Prepurchase Collection

Collect from Ticket Office
Collect from Ticket Machine

Ticket Machine

Yes

Ticket Machine Accessibility

Ticket buying and collection on Platform 1
Manoeuvring Space : There is limited space in front of the ticket machine to manoeuvre a wheelchair
Wheelchair Height : The controls may be at a suitable height for some people

Ticket Office

Yes

This station does not offer

Contactless, London Fare Zone, Oyster, Smartcards, Travel Centre

Bus Services

For details of bus services, visit Traveline Scotland or call 0141 465 1878 (24 hours)

Car Park - Station Car Park 2

Name : Station Car Park
Spaces : 330
CCTV : No
Free Parking : No
Operator : South Lanarkshire Council

Cycle Storage Sheltered

Yes

Cycle Storage Spaces

16 spaces

Cycle Storage Type

Stands

Cycle Storage Availability

Yes

Drop Off Pick Up

Drop-off Points
Point 1: Drop off and pick up point on Station Road, south entrance station car park
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type: There is seating/waiting under an open-sided shelter
Car Capacity: There is space for up to 5 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point

Point 2: Drop off and pick up point on Station Road, north entrance
Same Side As Station:
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for 1 vehicle at a time to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point

Parking Spaces

355

Rail Replacement Services

Please click on the below link for the exact bus pick up location:-

Turning circle opposite station, Station Road.

This station does not offer

Airport, Car Hire, Cycle Hire, Cycle Storage Cctv, Cycle Storage Location, Port, Rail Replacement Maps, Taxi Rank

Announcements

Announcements are made both visually and audibly

Help Points

Help Points are only available in limited locations

Passenger Assistance Meeting Points 

  • Ticket Office platform 2. 

For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.  

Please make yourself known to the station staff and on train staff. If the ticket office is closed, go directly to the platform your train leaves from.  

*This station does not have step-free access between platforms. If you need step-free access to platform 1, go directly to that platform and use the help point for assistance.  

  • Platform 1By the lamp post next to the customer information screen and shelter.
  • Platform 2By the outside of the ticket office, next to the help point.


Induction loops are not available at Help Points

Information Available

Yes - from help point
Yes - from ticket office

Lost Property

Yes

Staffing Level

Part time

This station does not offer

Helpline, Left Luggage

CCTV

Yes

Information Points

There are information points

Information Services

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday, Public Holidays
24 Hours

Printed Local Information

There is accessible printed information available

Waiting Room

Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday
06:30:00.000 - 13:30:00.000

This station does not offer

Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, WiFi

Departures and arrivals from Carluke

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Time

Platform

Operator

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Image Description

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