Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Accessibility Information
There is information about accessibility
Accessible Parking
3
Accessible Public Telephones
Yes
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
Yes
Customer Help Points
Carpenders Park Passenger Assistance Meeting Point 1:
Meeting point shown on station map.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
Nearest Accessible Stations
Watford Junction
Passenger Assistance
Carpenders Park Passenger Assistance Meeting Point 1
Location :
Meeting point shown on station map.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Customer service staff are available from start until end of service, 7 days a week
Step Free Access
B2, (refer to quick reference guide)
Accessibility category B2. Long sloping ramp from station entrance to booking hall. Level access from booking hall to platforms.
Step Free Category
B2, (refer to quick reference guide)
Ticket Barriers
Yes
This station does not offer
Escalator Information, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Wheelchairs Available
Car Park - Long stay accessible parking B
Name : Long stay accessible parking B
Accessible Spaces : 1
Accessible Location : via Station Approach east subway entrance
Parking : There is/are 1 accessible bay(s) available at this car parking location
Location : There is accessible parking outside the station
Duration : Parking is long stay
EV Accessible : There are No EV Charging points available in the accessible bays
EV Standard : There are no EV charging points in standard parking bays
Ramp : Ramps can only be deployed from the rear of a vehicle
Help Point : There is no Help Point close to the accessible parking
Cycle Storage Cctv
Yes
Cycle Storage Spaces
4 spaces
Cycle Disclaimer
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Rail Replacement Services
Use Bus stop C in Prestwick Road for northbound services to Watford Junction
Use Bus stop B in Prestwick Road for southbound services to Euston
Taxi Rank
There is taxi provision
Taxi rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is via controlled roadway crossing
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Airport, Bus Services, Car Hire, Cycle Hire, Cycle Storage Location, Cycle Storage Sheltered, Parking Spaces, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
0343222123
Help Points
Help Points are only available in limited locations
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
Information Available
Yes - from information point
Staffing Level
Full time
This station does not offer
Left Luggage, Lost Property
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday
05:04:00.000 - 00:51:00.000
Sunday
06:41:00.000 - 00:49:00.000
Pay Phones
Yes
Printed Local Information
There is accessible printed information available
Shops
Local shops nearby
Refreshment Facilities
Coffee kiosk
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Post Box, Request Stop, Toilets, Trolleys, Waiting Room
Time
Platform
Operator
Cancelled -
