Charing Cross (Glasgow)

Charing Cross station, Elmbank Crescent, Glasgow, Glasgow City
G2 3HW

Charing Cross (Glasgow) at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessibility Information

There is no information about accessibility

Accessible Public Telephones

Yes

Accessible Ticket Machines

Yes

Accessible Booking Office Counter

Yes

Customer Help Points

Charing Cross (Glasgow) Passenger Assistance Meeting Point :

  • Electronic Ticket Gates

Located at the main entrance.

  • Platform 1

By the help point.

  • Platform 2

By the help point.


Passenger Assistance Meeting Points

For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.

Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.

Height Adjusted Ticket Office Counter

There is no Low-Level counter here

Lift Details

Lift, Platform 1 (Towards Queen St)
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift with no turning circle
Opening Width : Lift has clear door widths at least 0.8m wide

Lift, Platform 2 (Towards Partick)
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift with no turning circle
Opening Width : Lift has clear door widths at least 0.8m wide

Lifts

There are lifts

National Key Toilets

Yes

Passenger Assistance

Charing Cross (Glasgow) Passenger Assistance Meeting Point
Location :

  • Electronic Ticket Gates

Located at the main entrance.

  • Platform 1

By the help point.

  • Platform 2

By the help point.


Passenger Assistance Meeting Points

For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.

Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.

Ramp For Train Access

Ramps are kept at this station to provide assistance

Staff Help Available

Yes

Step Free Access

A, Compliant step-free access to all platform(s)

This is a Category A station. This station has step-free access to both platforms. The Passenger Assist meeting point is at the Ticket Office

Please take care when boarding/alighting the train at platform 1 and 2, as the stepping distance between the train and the platform may be more prominent than at other platforms.

Step Free Category

A, Compliant step-free access to all platform(s)

Ticket Barriers

Ticket gates to all platforms

This station does not offer

Accessible Parking, Accessible Taxis, Escalator Information, Impaired Mobility Set Down, Induction Loop, Nearest Accessible Stations, Wheelchairs Available

Penalty Fares

Applicable Operators: ScotRail

Prepurchase Collection

Collect from Ticket Machine

Ticket Machine

Yes

Ticket Machine Accessibility

Ticket buying and collection
Manoeuvring Space : There is space in front of the ticket machine to manoeuvre a wheelchair
Wheelchair Height : The controls are at a suitable height for wheelchair users

Ticket Office

Yes

This station does not offer

Contactless, London Fare Zone, Oyster, Smartcards, Travel Centre

Bus Services

For details of bus services, visit Traveline Scotland or call 0141 465 1878 (24 hours)

Cycle Hire

Gear of Glasgow www.gearbikes.com

NextBike cycle hire is available close to the station. More information on this scheme can be found at www.nextbike.co.uk/en/glasgow

Cycle Storage Availability

No

Rail Replacement Services

Please click the link below for the exact bus pick up location:-

Elmbank Crescent, left of station entrance

This station does not offer

Airport, Car Hire, Car Park, Cycle Storage Cctv, Cycle Storage Location, Cycle Storage Sheltered, Cycle Storage Spaces, Cycle Storage Type, Parking Spaces, Port, Rail Replacement Maps, Taxi Rank

Announcements

Announcements are made both visually and audibly

Help Points

There are Help Points

Passenger Assistance Meeting Points

For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.

Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.

  • Electronic Ticket Gates

Located at the main entrance.

  • Platform 1

By the help point.

  • Platform 2

By the help point.


All Help Points have induction loops

Information Available

Yes - from help point
Yes - from ticket office

Lost Property

Yes

Staffing Level

Full time

This station does not offer

Helpline, Left Luggage

Atm Machine

Yes

Baby Change

Yes

CCTV

Yes

Information Points

There are information points

Information Services

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Public Holidays, Sunday
24 Hours

Pay Phones

Yes

Printed Local Information

There is accessible printed information available

Refreshment Facilities

Cafe

Toilets

As part of our COVID-19 response, the toilets are opened upon request. The toilets are located on the Concourse. Radar - National Key Scheme

Waiting Room

Yes

This station does not offer

Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Post Box, Request Stop, Shops, Trolleys, WiFi

Departures and arrivals from Charing Cross (Glasgow)

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Time

Platform

Operator

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