Accessibility Information
There is no information about accessibility
Accessible Public Telephones
Yes
Customer Help Points
Chathill Passenger Assistance Meeting Point 0:
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Impaired Mobility Set Down
Step free access from car park to station entrance
Nearest Accessible Stations
Alnmouth
Passenger Assistance
Chathill Passenger Assistance Meeting Point 0
Location :
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Ramp For Train Access
Ramps are available on the train to provide assistance
Step Free Access
B1, (refer to quick reference guide)
Access to the Newcastle platform is via a short ramp which is slightly steep in places, level access to the Edinburgh platform via an unmade surfare using a level crossing. Step free access from car park to station entrance
Mobility Scooters - information about using your scooter at this station can be found here Mobility Scooters | Travel Information | Northern
To find our more about travelling around this station, please see the 360 map click here
Step Free Category
B1, (refer to quick reference guide)
This station does not offer
Accessible Parking, Accessible Taxis, Accessible Ticket Machines, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Induction Loop, Lifts, National Key Toilets, Staff Help Available, Ticket Barriers, Wheelchairs Available
Bus Services
None close by. Busline 0871 200 2233
Car Park - Station Car Park
Name : Station Car Park
Spaces : 5
CCTV : No
Free Parking : Yes
Operator : Northern
Telephone : 0800 200 6060
Email : enquiries@northernrailway.co.uk
Cycle Hire
Not available at this station.
Cycle Storage Type
Compounds
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop off and pick up point, southwest entrance
Same Side As Station: The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 3 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Point 2: Drop off and pick up point, northeast entrance
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a drop-off point only
Facility Type:
Car Capacity: There is space for up to 3 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
5
Rail Replacement Services
Rail replacement services pick up/drop off at the entrance to the Station Car Park.
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This station does not offer
Airport, Car Hire, Cycle Storage Cctv, Cycle Storage Location, Cycle Storage Sheltered, Cycle Storage Spaces, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are only made visually
Customer Service
08002006060
Helpline
Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.
We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Lost Property
Yes
Staffing Level
Unstaffed
This station does not offer
Help Points, Information Available, Left Luggage
Information Points
There are no information points
Information Services
Saturday, Sunday
Unavailable
Pay Phones
Yes
Waiting Room
The shelter is located on platform 1 which is the Newcastle bound platform. This shelter is open all the time
This station does not offer
Atm Machine, Baby Change, Bureau De Change, CCTV, Defibrillator, First Class Lounge, Limited Service, Post Box, Printed Local Information, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
