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Accessibility Information
There is information about accessibility
Accessible Parking
0
Accessible Ticket Machines
Yes
Customer Help Points
Chelford (Cheshire) Passenger Assistance Meeting Point 0:
Platform
Please wait on the platform in view of the station/ on-train staff and make yourself known when the train arrives so they can assist you.
Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
Nearest Accessible Stations
Holmes Chapel, Knutsford, Wilmslow
Passenger Assistance
Chelford (Cheshire) Passenger Assistance Meeting Point 0
Location :
Platform
Please wait on the platform in view of the station/ on-train staff and make yourself known when the train arrives so they can assist you.
Ramp For Train Access
Ramps are available on the train to provide assistance
Step Free Access
B2, (refer to quick reference guide)
Step free access from station car park onto Manchester platform and via long sloping footpath onto Crewe platform.
Step Free Category
B2, (refer to quick reference guide)
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Induction Loop, Lifts, National Key Toilets, Staff Help Available, Ticket Barriers, Wheelchairs Available
Bus Services
Busline 0871 200 2233
Cycle Hire
Not available at this station.
Cycle Storage Cctv
Yes
Cycle Storage Location
Within car park
Cycle Storage Spaces
4 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for more than 5 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Rail Replacement Services
Rail replacement services pick up/drop off at the bus stops on Knutsford Road (A537). Bus stop at the junction with Dixon Street towards Stockport and bus stop opposite towards Crewe.
What3words - Towards Stockport - trees.panics.vans & towards Crewe - game.wrong.trickles
This station does not offer
Airport, Car Hire, Car Park, Cycle Storage Sheltered, Parking Spaces, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
08002006060
Help Points
Help Points are only available in limited locations
Platform 1
Helpline
Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.
We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Lost Property
Yes
Staffing Level
Unstaffed
This station does not offer
Information Available, Left Luggage
Information Points
There are information points
Information Services
Sunday
08:30:00.000 - 22:00:00.000
Monday, Tuesday, Wednesday, Thursday, Friday
06:00:00.000 - 22:00:00.000
Saturday
06:00:00.000 - 22:00:00.000
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday
Unavailable
Printed Local Information
There is printed information available
This station does not offer
Atm Machine, Baby Change, Bureau De Change, CCTV, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -