Chelmsford

Chelmsford station
Duke Street
Chelmsford
Essex
CM1 1HT

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Station Message

The lifts are out of order between platform 2 and ticket hall at Chelmsford station.

Chelmsford At a glance

Ticket Office
Ticket Machine
Prepurchase Collection
Car Park
Bus Services
Cycle Storage Availability
Step Free Access
Toilets
WiFi

Station details

Accessibility and mobility access
- Accessible Booking Office Counter
- Accessible Ticket Machines
- Customer Help Points
  
  Help point located on ticket hall concourse.
- Induction Loop
- National Key Toilets
- Ramp For Train Access
- Staff Help Available
- Step Free Access
  
  Lifts to both platforms
- Wheelchairs Available
- This station does not offer
  
  Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down
Buying / collecting tickets
- Prepurchase Collection
- Staffing Level
  Fulltime
- Ticket Machine
- Ticket Office
  Monday to Friday – 05:50 to 23:00 Saturday – 05:50 to 22:00 Sunday – 07:00 to 23:00 As part of the station improvement works there is a temporary ticket office open at the West entrance. Please note that this temporary ticket office will close at 2100 hrs each evening.
- This station does not offer
  
  Penalty Fares
Getting to / from the station
- Bus Services
  
  Buy a Chelmsford PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the town. For details:
  Bus stops are located outside the station on Duke Street.
- Car Park
  Station Car Park - 122 spaces Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
- Cycle Storage Availability
  
  Storage location:
  There is a dedicated Cycle Point, with free cycle parking, plus secure cycle parking and premium cycle parking. This is in Park Road, opposite the station.
- Cycle Storage Sheltered
- Rail Replacement Services
  
  Replacement transport stop at the bus stop on Victoria Road by station entrance
- Taxi Rank
  
  There is a taxi rank outside the station.
Station Facilities
- Customer Service
  
  Monday-Saturday 08:00-20:00
  Sunday 10:00-20:00
  Bank Holidays 09:00-18:00
  The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
  Closed on Christmas Day and Boxing Day.
- Lost Property
  Monday to Friday – 09:00 to 17:00
- Toilets
  The toilets are located on each platform. The National key toilets are located on the Ground Floor, near the lifts; these toilets are operated by a radar key.
- WiFi
- This station does not offer
  
  Left Luggage

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Chelmsford

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Chelmsford

Station Message

Chelmsford At a glance

Station details

Accessible Booking Office Counter

Accessible Ticket Machines

Customer Help Points

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

Wheelchairs Available

This station does not offer

Prepurchase Collection

Staffing Level

Ticket Machine

Ticket Office

This station does not offer

Bus Services

Car Park

Cycle Storage Availability

Cycle Storage Sheltered

Rail Replacement Services

Taxi Rank

Customer Service

Lost Property

Toilets

WiFi

This station does not offer

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Chelmsford

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