Cheltenham Spa Train Station | Times & Information

Cheltenham Spa

Cheltenham Spa station
Queens Road
Cheltenham
Gloucestershire
GL51 8NP

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Cheltenham Spa At a glance

Ticket Office
Ticket Machine
Prepurchase Collection
Car Park
Bus Services
Cycle Storage Availability
Step Free Access
Toilets
WiFi

Station details

Accessibility and mobility access
- Customer Help Points
- Impaired Mobility Set Down
  
  Set- Down / Pick up Points are available at the station entrance.Assisted Travel meeting point - Customer Service office main Concourse. Please notify a member of staff.
- Induction Loop
- National Key Toilets
  The National key toilets are operated by a radar key. The radar key is available from station staff. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.
- Ramp For Train Access
- Staff Help Available
  Monday to Sunday – 05:00 to 01:00 Monday to Friday – Closed Saturday – Closed Sunday – Closed
- Step Free Access
  
  Access ramps steeper than 1:12 gradient but staff assistance available.
- Wheelchairs Available
- This station does not offer
  
  Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Accessible Ticket Machines
Buying / collecting tickets
- Penalty Fares
  Applicable Operators: Great Western Railway
- Prepurchase Collection
- Staffing Level
  Fulltime
- Ticket Machine
- Ticket Office
  Monday to Friday – 05:45 to 20:15 Saturday – 05:45 to 19:15 Sunday – 09:00 to 20:15
  In ticket hall and on Bristol bound platform
Getting to / from the station
- Bus Services
  
  Information to plan your onward journey is available in a printable format
- Car Park
  Station Car Park - 150 spaces Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
- Cycle Storage Availability
  
  Please note cycles can be carried on our trains free of charge restriction apply please pick a "cycling by train" leaflet at your local station.
  Storage location: Platform 1 and car park
- Cycle Storage Sheltered
- Rail Replacement Services
  
  Front of the station
- Taxi Rank
  
  Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.
Station Facilities
- Customer Service
  Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
- Lost Property
  Monday to Sunday – 07:00 to 22:00
- Toilets
  The toilets are located on the Entrance Level. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: RADAR@RADAR.org.uk.
- This station does not offer
  
  Left Luggage, WiFi

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Cheltenham Spa

Cheltenham Spa At a glance

Station details

Customer Help Points

Impaired Mobility Set Down

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

Wheelchairs Available

This station does not offer

Penalty Fares

Prepurchase Collection

Staffing Level

Ticket Machine

Ticket Office

Bus Services

Car Park

Cycle Storage Availability

Cycle Storage Sheltered

Rail Replacement Services

Taxi Rank

Customer Service

Lost Property

Toilets

This station does not offer

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