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Cheltenham Spa
Cheltenham Spa station Queens Road Cheltenham Gloucestershire
GL51 8NP
Station Message
Cheltenham Spa ticket office will have the following changes to planned opening hours
Monday 14th & Tuesday 15th April - Due to a system upgrade the ticket office will be covered however the full range of tickets may not be available.
Thursday 17th April 06:15 - 16:30
Friday 18th April 06:15 - 16:30
Sunday 20th April - Closed
Tickets can be bought from the ticket machine or digitally.
Cheltenham Spa at a glance
Station details
Accessible Public Telephones
Public telephones are not accessible
Accessible Taxis
Accessible taxis are available
Accessible Ticket Machines
Yes
Customer Help Points
Yes
Impaired Mobility Set Down
Set- Down / Pick up Points are available at the station entrance.Assisted Travel meeting point - Customer Service office main Concourse. Please notify a member of staff.
Induction Loop
Yes
Ramp For Train Access
Yes
Staff Help Available
Monday to Sunday – 05:00 to 01:00
Meeting point: Customer assist office.
Step Free Access
Step free Category B2 station - step free access available to both platforms via steep ramps to each platform.
Wheelchairs Available
Yes
This station does not offer
Accessible Booking Office Counter, National Key Toilets
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park
Station Car Park - 286 spaces
Monday to Friday – 24 hours
Saturday – 24 hours
Sunday – 24 hours
Car Parking Charges
Daily ticket: £6.00
Weekly ticket: £30.00
Monthly ticket: £90.00
Three Monthly ticket: £242.00
Annual ticket: £705.00
Daily ticket: £6.00
Weekly ticket: £30.00
Monthly ticket: £90.00
Three Monthly ticket: £242.00
Annual ticket: £705.00
Cycle Storage Availability
Yes
Cycle Storage Cctv
Yes
Cycle Storage Location
Platform 1 and car park
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
134 spaces
Cycle Storage Type
Stands
Rail Replacement Services
Front of the station, or as directed by signs.
Taxi Rank
Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.
Customer Service
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Lost Property
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you. Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us. Register your lost item here
Staffing Level
Full time
This station does not offer
Left Luggage
Baby Change
Yes
Refreshment Facilities
Yes
Toilets
The toilets are located on the Entrance Level. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
WiFi
Connect to "GWR Free Station WiFi"
This station does not offer
Atm Machine, First Class Lounge, Waiting Room
Departures and arrivals from Cheltenham Spa
Check the latest departures and arrivals into {StationName} in the table below, including live travel
information and status updates.
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Time
Platform
Operator
Cancelled -
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