Cheshunt station Windmill Lane Cheshunt Hertfordshire
EN8 9AQ
The platform 1 waiting room is currently out of use due to a fault with the door. We apologise for any inconvenience this causes.
Accessible Booking Office Counter
Yes
Accessible Taxis
Details of nearest taxis are shown on station information poster
Accessible Ticket Machines
Yes
Customer Help Points
Help points available on each platform.
Induction Loop
Yes
National Key Toilets
Yes
Ramp For Train Access
Yes
Staff Help Available
Driver only operated services. Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Broxbourne (4 miles north) for trains to London or Cambridge. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.
Step Free Access
This station has step free access to both platforms from either side of Windmill Lane Level Crossing, approximately 75 metres walking route from one to the other. A stepped footbridge exists between platforms.
This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the Ticket Office.
Wheelchairs Available
Yes
This station does not offer
Accessible Public Telephones, Impaired Mobility Set Down
Bus Services
Buses operate from outside the station. Cheshunt is a PlusBus location click here to see the PlusBus map
Car Park
£10 Weekend fare (from 1000 Friday - 0400 Monday)
£77 Flexi ticket
Cycle Storage Availability
Yes
Cycle Storage Cctv
Yes
Cycle Storage Location
Platform
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
78 spaces
Cycle Storage Type
Stands, Wheel Racks
Rail Replacement Services
London Overground substitute buses only, bus stop outside station entrance.
Taxi Rank
out of station turn left
Customer Service
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Lost Property
Staffing Level
Part time
This station does not offer
Left Luggage
Atm Machine
Located on concourse
Refreshment Facilities
Coffee kiosk
Toilets
The accessible toilets are located on the concourse and available during staffing hours, key available from ticket office
Waiting Room
Platform 1
This station does not offer
Baby Change, First Class Lounge
Time
Platform
Operator
Cancelled -
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