Cheshunt

Cheshunt station
Windmill Lane
Cheshunt
Hertfordshire
EN8 9AQ

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Station Message

Platform 1 waiting room

The platform 1 waiting room is currently out of use due to a fault with the door. We apologise for any inconvenience this causes.

Cheshunt at a glance

Ticket Office
Ticket Machine
Prepurchase Collection
Car Park
Onward Travel
Cycle Storage
Step Free Access
Toilets
WiFi

Station details

Accessibility and mobility access
- Accessible Booking Office Counter
- Accessible Taxis
  
  Details of nearest taxis are shown on station information poster
- Accessible Ticket Machines
- Customer Help Points
  
  Help points available on each platform.
- Height Adjusted Ticket Office Counter
- Induction Loop
- National Key Toilets
- Ramp For Train Access
- Staff Help Available
  
  Monday to Friday – 06:15 to 19:45 Saturday – 06:15 to 19:45 Sunday – 08:15 to 15:40
  
  Driver only operated services. Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Broxbourne (4 miles north) for trains to London or Cambridge. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.
- Step Free Access
  
  This station has step free access to both platforms from either side of Windmill Lane Level Crossing, approximately 75 metres walking route from one to the other. A stepped footbridge exists between platforms.
  This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
  Assistance meeting point is the platform.
- Wheelchairs Available
- This station does not offer
  
  Accessible Public Telephones, Impaired Mobility Set Down
Buying / collecting tickets
- Penalty Fares
  
  LE
- Prepurchase Collection
- Smartcards
  
  Tickets can be collected on Smartcard at this station
  
  SmartcardIssue : Yes
  SmartcardTopup : Yes
  SmartcardValidator : Yes
- Ticket Machine
- Ticket Office
  
  Monday to Friday – 06:15 to 19:45 Saturday – 06:15 to 19:45 Sunday – 08:15 to 15:40
Getting to / from the station
- Car Park
  
  Station Car Park - 184 spaces
  Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
  
  Car Parking Charges
  Daily ticket: £10.00
  Weekly ticket: £40.00
  Monthly ticket: £164.00
  Three Monthly ticket: £468.00
  Annual ticket: £1,638.00
  Saturday: £5.00
  Sunday: £5.00
- Cycle Storage
  
  Storage Space: 78 spaces
  Cycle Shelter Provided: Yes
  Cctv: true
  Storage location:
  Platform
- Onward Travel
  
  Buses operate from outside the station. Cheshunt is a PlusBus location click here to see the PlusBus map
- Rail Replacement Services
  
  Substitute bus services stop outside station entrance
- Taxi Rank
  
  out of station turn left
Staffing and general services
- Customer Service
  
  Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
  The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
  Closed on Christmas Day and Boxing Day.
- Lost Property
  
  Monday to Sunday – 24 hours All Bank Holidays – 24 hours
- Staffing Level
  
  Parttime
- This station does not offer
  
  Left Luggage
Station Facilities
- Atm Machine
  
  Located on concourse
- Refreshment Facilities
  
  Coffee kiosk
- Toilets
  
  The accessible toilets are located on the concourse and available during staffing hours, key available from ticket office
- Waiting Room
  
  Platform 1
- WiFi
  
  Find WiFi Hotspots around Cheshunt station
- This station does not offer
  
  Baby Change, First Class Lounge

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Cheshunt

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Cheshunt

Station Message

Cheshunt at a glance

Station details

Accessible Booking Office Counter

Accessible Taxis

Accessible Ticket Machines

Customer Help Points

Height Adjusted Ticket Office Counter

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

Wheelchairs Available

This station does not offer

Penalty Fares

Prepurchase Collection

Smartcards

Ticket Machine

Ticket Office

Car Park

Cycle Storage

Onward Travel

Rail Replacement Services

Taxi Rank

Customer Service

Lost Property

Staffing Level

This station does not offer

Atm Machine

Refreshment Facilities

Toilets

Waiting Room

WiFi

This station does not offer

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