Chester Road

Chester Road station
Station Approach
Chester Road
Sutton Coldfield
West Midlands
B73 5JS

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Station Message

Temporary closure of Chester Road station car park

Essential resurfacing works are taking place in Chester Road station car park from Monday 21 October to Friday 1 November inclusive. No car parking will be available at the station during this period.

Train services will continue to run as usual during the works. Customers requiring car parking are asked to consider using alternative stations.

Transport for the West Midlands, which is carrying out the work, have advised that any cars left in the car park overnight on Sunday 20 October will be removed and a removal fee will apply.

Further information regarding alternative station car parks is available on our website at www.wmr.uk/stations

We apologise for any inconvenience these works may cause you.

Chester Road at a glance

Ticket Office
Ticket Machine
Prepurchase Collection
Car Park
Onward Travel
Cycle Storage
Step Free Access
Toilets
WiFi

Station details

Accessibility and mobility access
- Accessible Public Telephones
  
  Public telephones are not accessible
- Accessible Taxis
  
  Accessible taxis are not available
- Accessible Ticket Machines
  
  A Ticket Vending Machine is available in the station entrance area to Platform 2.
- Customer Help Points
  
  On both platforms
- Impaired Mobility Set Down
  
  Slope entrance to station from Bus stop. Ramps to platforms 120m.
- Induction Loop
- Ramp For Train Access
- Staff Help Available
  
  Monday – 06:00 to 19:00 Tuesday – 06:00 to 19:00 Wednesday – 06:00 to 19:00 Thursday – 06:00 to 19:00 Friday – 07:00 to 20:00 Saturday – 08:00 to 20:00 Sunday – 09:00 to 16:00
  
  This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
- Step Free Access
  
  This station has been classified as a step-free access category B1 station. This means that there is step-free access to all platforms, but that this may include long or steep ramps. Access between platforms may be via the street. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
  The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
- This station does not offer
  
  Accessible Booking Office Counter, Height Adjusted Ticket Office Counter, National Key Toilets, Wheelchairs Available
Buying / collecting tickets
- Penalty Fares
  
  LM
- Prepurchase Collection
- Smartcards
  
  SmartcardIssue : No
  SmartcardValidator : No
- Ticket Machine
- Ticket Office
  
  Monday – 06:00 to 19:00 Tuesday – 06:00 to 19:00 Wednesday – 06:00 to 19:00 Thursday – 06:00 to 19:00 Friday – 07:00 to 20:00 Saturday – 08:00 to 20:00 Sunday – 09:00 to 16:00
  
  A Ticket Vending Machine is located in the station entrance to Platform 2.
Getting to / from the station
- Car Park
  
  Blake Street - 164 spaces
  Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
- Cycle Storage
  
  Storage Space: 10 spaces
  Cycle Shelter Provided: No
  Cctv: true
- Onward Travel
  
  Information to plan your onward journey is available in a printable format here
- Rail Replacement Services
  
  In the event of engineering the bus/coach will collect from: Chester Road near to Junction with Green Lanes
- Taxi Rank
  
  Sutton Radio 0121 311 1113 Parkers 0121 355 6969
Staffing and general services
- Customer Service
  
  Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
  Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
  **Chester Road is acredited by the Secure Station Scheme**
- Staffing Level
  
  Parttime
- This station does not offer
  
  Left Luggage, Lost Property
Station Facilities
- Waiting Room
- This station does not offer
  
  Atm Machine, Baby Change, First Class Lounge, Refreshment Facilities, Toilets, WiFi

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Chester Road

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Chester Road

Station Message

Chester Road at a glance

Station details

Accessible Public Telephones

Accessible Taxis

Accessible Ticket Machines

Customer Help Points

Impaired Mobility Set Down

Induction Loop

Ramp For Train Access

Staff Help Available

Step Free Access

This station does not offer

Penalty Fares

Prepurchase Collection

Smartcards

Ticket Machine

Ticket Office

Car Park

Cycle Storage

Onward Travel

Rail Replacement Services

Taxi Rank

Customer Service

Staffing Level

This station does not offer

Waiting Room

This station does not offer

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