Accessibility Information
There is information about accessibility
Accessible Parking
21
Accessible Public Telephones
Yes
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
Yes
Customer Help Points
Chesterfield Passenger Assistance Meeting Point 0:
Ticket Office
The ticket office is located in the main station building. Please check National Rail Enquires for the ticket office opening hours.
Induction Loop
Induction loops are throughout this station
Lift Details
Lift, Platform 1
Operational Announcements : There are audio announcements outside this lift only
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift requires wheelchair users to reverse in or out
Opening Width : Lift has clear door widths at least 0.9m wide
Lift, Platform 2
Operational Announcements : There are no audio announcements or they are not audible in this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths at least 0.9m wide
Lifts
There are lifts
National Key Toilets
Yes
Passenger Assistance
Chesterfield Passenger Assistance Meeting Point 0
Location :
Ticket Office
The ticket office is located in the main station building. Please check National Rail Enquires for the ticket office opening hours.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
05.00 - 01.15 Monday to Friday
05.00 - 00.20 Saturday and Sunday
Step Free Access
A, Compliant step-free access to all platform(s)
Category A. This station has step free access. There is a subway and lift to platforms. This station has tactile paving at the edge of all platforms, also at the foot and top of each stairwell.
Step Free Category
A, Compliant step-free access to all platform(s)
Wheelchairs Available
Yes
This station does not offer
Escalator Information, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, Nearest Accessible Stations, Ticket Barriers
Bus Services
Car Park - Station Car Park
Name : Station Car Park
Spaces : 431
CCTV : No
Free Parking : No
Automatic Number Plate Recognition (ANPR)
Blue Badge holders: Parking is free for all Blue Badge holders at ANPR car parks. To qualify for free parking, Blue Badge holders will need to register their vehicles on the APCOA Blue Badge portal using this link https://bluebadge.apcoa.co.uk/
When parking, please ensure that your Blue Badge is displayed at all times. If dedicated Blue Badge bays are occupied, please park within any available standard bay and display your Blue Badge
Cycle Storage Cctv
Yes
Cycle Storage Location
Station front, platform 1
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
80 spaces
Cycle Storage Type
Stands, Racks
Cycle Storage Availability
Yes
Parking Spaces
431
Rail Replacement Services
Coaches leave from the front of the station
Taxi Rank
There is taxi provision
Taxi rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps can only be deployed from the side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Airport, Car Hire, Cycle Hire, Drop Off Pick Up, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Help Points
Help Points are only available in limited locations
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from information point
Yes - from ticket office
Staffing Level
Full time
This station does not offer
Customer Service, Left Luggage, Lost Property
Atm Machine
Yes
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
00:00:00.000 - 01:00:00.000, 05:00:00.000 - 23:59:00.000
Saturday
00:00:00.000 - 01:00:00.000, 05:00:00.000 - 23:59:00.000
Sunday
00:00:00.000 - 01:00:00.000, 05:00:00.000 - 23:59:00.000
Pay Phones
Yes
Printed Local Information
There is accessible printed information available
Refreshment Facilities
Cafe and Vending Machine
Toilets
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The radar key is available from the Duty Manager located on Platform 1.
Trolleys
Yes
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday
05:15:00.000 - 19:00:00.000
Saturday
06:15:00.000 - 18:00:00.000
Sunday
08:30:00.000 - 21:00:00.000
This station does not offer
Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Post Box, Request Stop, Shops, WiFi
Time
Platform
Operator
Cancelled -
