Accessibility Information
There is information about accessibility
Accessible Parking
2
Accessible Public Telephones
Yes
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Customer Help Points
Chingford Passenger Assistance Meeting Point 1:
Meeting point shown on station map.
Height Adjusted Ticket Office Counter
There is no counter here
National Key Toilets
Yes
Passenger Assistance
Chingford Passenger Assistance Meeting Point 1
Location :
Meeting point shown on station map.
Ramp For Train Access
Ramps are available on the train to provide assistance
Staff Help Available
Customer service staff are available from start until end of service, 7 days a week
Step Free Access
A, Compliant step-free access to all platform(s)
Accessibility category A. This station has step-free access to all platforms.
Step Free Category
A, Compliant step-free access to all platform(s)
Ticket Barriers
Yes
This station does not offer
Accessible Booking Office Counter, Escalator Information, Impaired Mobility Set Down, Induction Loop, Lifts, Nearest Accessible Stations, Wheelchairs Available
Bus Services
London buses operate from outside the station
Car Park - Premium Bay
Name : Premium Bay
Spaces : 18
CCTV : No
Free Parking : No
Annual : £910.40
Operator : National Car Parks Ltd
Telephone : 0845 050 7080
Cycle Storage Location
Located on platform 2
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
13 spaces
5 lockers and 8 Sheffield Stand spaces
Cycle Storage Type
Stands, Lockers
Cycle Storage Availability
Yes
Parking Spaces
18
Rail Replacement Services
Use Bus stop E in Station Road for southbound services to Liverpool Street
Taxi Rank
There is taxi provision
Taxi rank, (parking bay) via Station Road (north east)
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Airport, Car Hire, Cycle Hire, Cycle Storage Cctv, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
0343 222 1234
Help Points
There are Help Points
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
Information Available
Yes - from information point
Staffing Level
Part time
This station does not offer
Left Luggage, Lost Property
Atm Machine
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
06:00:00.000 - 20:00:00.000
Saturday
07:00:00.000 - 20:00:00.000
Sunday
08:00:00.000 - 15:40:00.000
Pay Phones
Yes
Post Box
Yes
Printed Local Information
There is accessible printed information available
Shops
News agent Flower stall
Refreshment Facilities
Coffee kiosk Cold drinks vending machine Food vending machine
Toilets
Yes
This station does not offer
Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Request Stop, Trolleys, Waiting Room
Time
Platform
Operator
Cancelled -
